Customer Feedback Tools Ranked #26–#50 in South Africa by Market Share (2026)

📈 Customer Feedback Tools Ranked #26–#50 in South Africa

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

South Africa is an African country with a population of over 60 million people.

Statistics based on 21K+ analyzed websites. About this data

The following list shows the customer feedback tools ranked from 26th to 50th out of 50 used on websites in South Africa.

Rank	Name	Market share
26	Formspree Austin, Texas, United States A forms-as-a-service provider that allows users to handle form submissions without the need for a backend server. Free$15+/month	0.1%
27	Wufoo San Mateo, California, United States A cloud-based online form builder for creating web forms without coding. Free$19+/month	0.1%
28	Paperform Summer Hill, New South Wales, Australia An online form builder that helps users create automated forms, surveys, bookings, payments, eSignatures and other data collection workflows without coding. Free$29+/month	0.1%
29	FormAssembly Bloomington, Indiana, United States A form-based data collection platform offering a visual form builder, PDF-to-web form conversion, digital signatures, and numerous integrations. $83+/month	0.1%
30	User Feedback West Palm Beach, Florida, United States A WordPress plugin for creating feedback forms, user surveys, and polls, available in lite and premium versions. FreeOpen source$49.50+/year	0.1%
31	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.08%
32	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £149+/month	0.08%
33	Slido Bratislava, Slovakia A cloud-based Q&A and polling platform that allows you to crowdsource top audience questions, engage participants with live polls, and use surveys to collect instant feedback. Free$17.5+/month	0.08%
34	Icegram Collect Covina, California, United States A form and lead management plugin for WordPress with pre-built forms, captchas, and workflow automations. FreeOpen source$129+/year	0.06%
35	ProvenExpert Berlin, Germany A customer feedback management solution that combines online reviews, customer surveys, and reputation monitoring in one platform. Free$49.99+/month	0.04%
36	Userback Brisbane, Australia A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams. Free$9+/month	0.04%
37	Qualaroo Santa Monica, California, United States A versatile customer experience software that helps you understand what your customers expect when they visit your website or app. Free$39.99/year	0.04%
38	UserVoice Raleigh, North Carolina, United States A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues. $16,000+/year	0.04%
39	Formsite Fishers, Indiana, United States An online form builder that allows you to create professional online forms, surveys and workflows. $24.95+/month	0.04%
40	Alchemer Louisville, Colorado, United States An online survey platform with workflow automation and over 400 integrations. $55+/user/month	0.04%
41	GetFeedback San Mateo, California, United States A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps. $$$	0.04%
42	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.04%
43	QuestionPro Austin, Texas, United States An online survey platform that lets users create, distribute, and analyze surveys, questionnaires, polls, and research forms through web, email, SMS, and QR codes. Free$99+/month	0.02%
44	Fillout Beaverton, Oregon, United States A no-code builder for forms, scheduling, and workflows. Free$15+/month	0.02%
45	Formstack Fishers, Indiana, United States A data capture and activation platform offering a drag-and-drop form builder, digital signature collection, an open API, and seamless integrations with 250+ leading software tools. $99+/month	0.02%
46	Pendo Raleigh, North Carolina, United States A product experience and digital adoption platform that helps companies analyze user behavior, deliver in-app guidance, collect feedback, and improve software adoption across web and mobile applications. Free$8,000+/year	0.02%
47	Hypothesis San Francisco, California, United States An open-source social annotation tool widely used in education that allows users to highlight, comment on, and annotate web pages, PDFs, and other digital content collaboratively. Free$6,800+/year	0.02%
48	VideoAsk Barcelona, Spain An interactive video tool that allows businesses to create asynchronous video conversations and collect video, audio, or text responses from their audiences. Free$30+/month	0.02%
49	Medallia San Francisco, California, United States A customer experience management platform that helps companies listen, understand, and take action on employee feedback. $20,000+/year	0.02%
50	Basin Abbotsford, British Columbia, Canada A drag-and-drop form builder and form backend that allows you to collect, process and filter submission data without writing a single line of code. Free$7+/month	0.02%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 21,053 websites from South Africa.
We currently track the presence of 91 feedback tools across the web.
Of these, 50 were detected on websites from South Africa.
Statistics were last calculated on November 12, 2026.
For more details, see our methodology and disclaimer.