Customer Feedback Tools Ranked #26–#46 in South Africa by Market Share (2026)

📈 Customer Feedback Tools Ranked #26–#46 in South Africa

Customer feedback tools are software solutions that help collect user opinions and experience ratings through various methods such as forms, surveys, quizzes, upvotes, and polls.

South Africa is an African country with a population of over 60 million people.

Statistics based on 18K+ analyzed websites. About this data

The following list shows the customer feedback tools ranked from 26th to 46th out of 46 used on websites in South Africa.

Rank	Name	Market share
26	FormAssembly Bloomington, Indiana, United States A form-based data collection platform offering a visual form builder, PDF-to-web form conversion, digital signatures, and numerous integrations. $83+/month	0.1%
27	Paperform Summer Hill, New South Wales, Australia An online form builder that helps users create automated forms, surveys, bookings, payments, eSignatures and other data collection workflows without coding. Free$29+/month	0.1%
28	Wufoo San Mateo, California, United States Cloud-based form builder that makes it easy to create registration forms, application forms, surveys, contact forms, payment forms, and more. Free$19+/month	0.1%
29	User Feedback West Palm Beach, Florida, United States A WordPress plugin for creating feedback forms, user surveys, and polls, available in lite and premium versions. FreeOpen source$49.50+/year	0.09%
30	Slido Bratislava, Slovakia A cloud-based Q&A and polling platform that allows you to crowdsource top audience questions, engage participants with live polls, and use surveys to collect instant feedback. Free$17.5+/month	0.07%
31	Feefo Petersfield, Hampshire, United Kingdom A customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers. £99+/month	0.07%
32	GetFeedback San Mateo, California, United States A customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps. $$$	0.07%
33	Basin Abbotsford, British Columbia, Canada A drag-and-drop form builder and form backend that allows you to collect, process and filter submission data without writing a single line of code. Free$7+/month	0.04%
34	Icegram Collect Covina, California, United States A form and lead management plugin for WordPress with pre-built forms, captchas, and workflow automations. FreeOpen source$129+/year	0.04%
35	Formspree Austin, Texas, United States A forms-as-a-service provider that allows you to handle form submissions without the need for a backend server. Free$15+/month	0.04%
36	Qualaroo Santa Monica, California, United States A versatile customer experience software that helps you understand what your customers expect when they visit your website or app. Free$39.99/year	0.04%
37	Alchemer Louisville, Colorado, United States An online survey platform with workflow automation and over 400 integrations. $55+/user/month	0.04%
38	UserVoice Raleigh, North Carolina, United States A platform for product feedback that helps companies collect, organize, and act on user suggestions, ideas, and issues. $16,000+/year	0.02%
39	Userback Brisbane, Australia A visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams. Free$9+/month	0.02%
40	Hypothesis San Francisco, California, United States An open-source social annotation tool widely used in education that allows users to highlight, comment on, and annotate web pages, PDFs, and other digital content collaboratively. Free$6,800+/year	0.02%
41	Formsite Fishers, Indiana, United States An online form builder that allows you to create professional online forms, surveys and workflows. $24.95+/month	0.02%
42	Pendo Raleigh, North Carolina, United States A product experience and digital adoption platform that collects data, analyzes user behavior, delivers in-app guidance, and gathers feedback. Free$8,000+/year	0.02%
43	QuestionPro Austin, Texas, United States An online survey platform that lets users create, distribute, and analyze surveys, questionnaires, polls, and research forms through web, email, SMS, and QR codes. Free$99+/month	0.02%
44	Web3Forms Palakkad, Kerala, India An API based form backend to set up contact forms for static websites. Free$15+/month	0.02%
45	Trustmary Jyväskylä, Keski-Suomi, Finland A Finland-based customer feedback platform focused on creating video testimonials and automating customer reviews. $194+/month	0.02%
46	Forms.app Bornova, Izmir, Turkey A web form builder for creating online forms, surveys, or quizzes. Free$25+/month	0.02%

👉 See Also

🌎 Feedback in other countries

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 18,614 websites from South Africa.
We currently track the presence of 90 feedback tools across the web.
Of these, 46 were detected on websites from South Africa.
Statistics were last calculated on May 14, 2026.
For more details, see our methodology and disclaimer.