Userback
Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.
It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.
According to our data, Userback ranks 38th among the customer feedback tools we track.
It has 0.08% of the feedback market share and is detected on 0.01% of all websites.
- 🏠 Website
💸 Pricing
Userback is available in both free and paid versions.
(2 projects)$9/month
(25 projects)$19/month
(unlimited projects)$29/month
📊 Rankings and Market Share
- Feedback
- Rank: 38
- Market share: 0.08%
🏆 Userback Awards
- ⭐ 9th most popular in the Czech Republic in the Feedback category.
- ⬆️ 23rd most popular in the Netherlands in the Feedback category.
- ⬆️ 30th most popular in Canada in the Feedback category.
- ⬆️ 38th most popular in the United States in the Feedback category.
⚡ Sites Using Userback
We have data on 442 websites that use the Userback feedback tool. Here is a list of some of the top ranked ones.
The highest rated site using Userback is officeally.com.
| # | Website | Rank | Country | Language |
|---|---|---|---|---|
| 1 | #3,037 | United States | English | |
| 2 | #6,202 | Austria | German | |
| 3 | #8,920 | Austria | German | |
| 4 | #11,541 | Switzerland | English | |
| 5 | #13,671 | English | ||
| 6 | #16,217 | American English | ||
| 7 | #19,811 | Austria | English | |
| 8 | #31,027 | English | ||
| 9 | #36,604 | American English | ||
| 10 | #49,989 | Belgium | Dutch | |
| 11 | #53,889 | American English | ||
| 12 | #59,274 | Austria | German | |
| 13 | #60,841 | English | ||
| 14 | #63,542 | English | ||
| 15 | #64,348 | India | English | |
| 16 | #73,883 | United States | English | |
| 17 | #75,966 | United States | English | |
| 18 | #104,116 | United States | American English | |
| 19 | #104,591 | United States | English | |
| 20 | #116,620 | United Kingdom | British English |
📈 Usage Statistics
Most of the sites that use Userback:
- are located in the United States
- have content in English
- use the .com domain extension
- fall into the Business category.
Most of the sites using Userback are from the United States, the Czech Republic, and the Netherlands.
- United States 26.9%
- Czech Republic 10.4%
- Netherlands 8.1%
- United Kingdom 8.1%
- Canada 6.9%
- Switzerland 5.5%
- Australia 5.2%
- Germany 4.3%
- Austria 4%
- Other 20.6%
Most Userback users speak English, German, or Czech.
- English 70.2%
- German 8.7%
- Czech 8%
- Dutch 4.8%
- French 4.1%
- Italian 1.1%
- Portuguese 0.5%
- Turkish 0.5%
- Finnish 0.5%
- Other 1.6%
The Userback feedback tool is especially popular on .com, .org, and .cz top-level domains.
- .com 45.5%
- .org 8.4%
- .cz 7.5%
- .nl 3.4%
- .ch 3.2%
- .com.au 3.2%
- .de 2.7%
- .ca 2.5%
- .co.uk 2.3%
- Other 21.3%
The primary market segments for websites utilizing Userback include business, marketing and merchandising, and Internet services.
- Business 30.8%
- Marketing/Merchandising 9%
- Internet Services 8.3%
- Health 7.1%
- Travel 5.8%
- Public Information 4.5%
- Finance/Banking 3.8%
- Software/Hardware 3.8%
- Education/Reference 3.2%
- Other 23.7%
🕵️ Similar Technologies
These are some of the best Userback alternatives.
Jam🆚 Compare Alternatives
Compare Userback to…
- 🕵️ Similar tools
- ⭐ Market leaders
- 💡 Featured alternatives
- 🔎 All options
Contact Form 7
Hotjar
Gravity Forms
WPForms
Google Forms💬 Frequently Asked Questions
Where is Userback's headquarters?
Userback is located in Brisbane, Australia.
Can I use Userback for free?
Yes, there is a free version with limited functionality.
How much does it cost?
Userback is priced from $9 per month for the Team plan.
Which country uses Userback the most?
The majority of Userback users are from the United States.
Who uses Userback?
According to our data, Userback is used on hundreds of sites, including such established ones as officeally.com,
oebb.at, and
asfinag.at.
Do academic institutions use Userback?
Yes. Overall, we know of 4 academic websites in the United States that use Userback.
How does Userback stack up against the competition?
Userback is a moderately popular customer feedback tool, ranking ahead of 52 other customer feedback tools we track.
GitHub
Jira
Slack