Chatwoot

San Francisco, California, United States

Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.

It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.

💸 Pricing

Chatwoot is available in both free and paid versions.

Self-hosted
Free version ✔️Community Edition, open source
Premium Support$228/agent/year
Enterprise Edition$1,188/agent/year
Cloud
Free version ✔️Hacker (2 agents, 500 conversations per month)
Startups$228/agent/year
Business$468/agent/year
Enterprise$1,188/agent/year

⚡ Sites Using Chatwoot

The list of sites that use Chatwoot is still being compiled.
#WebsiteRankCountryLanguage
1 limelight.pk #5,147 Pakistan English
2 radiopopular.pt #9,996 Portugal European Portuguese
3 unibz.it #20,264 Italy British English
4 knihydobrovsky.cz #27,355 Czech Republic Czech
5 inflact.com #28,096 English
6 pgyer.com #30,471 China English
7 candere.com #30,828 India English
8 astrill.com #32,211 United States English
9 futureskills.id #35,560 Indonesia American English
10 suasvendas.com #40,498 Brazil Brazilian Portuguese
11 bi.ua #44,666 Ukraine Ukrainian
12 wraithesports.com #46,860 Turkey Turkish
13 hmu.gr #50,084 Greece Greek
14 chatwoot.com #52,715 English
15 contrataciones.gov.py #64,585 Paraguay Spanish
16 cake.vn #66,098 Vietnam Vietnamese
17 tvc.mx #68,288 Mexico Mexican Spanish
18 burkerwatches.com #69,988 Netherlands English
19 funiber.org #75,624 Spain Spanish
20 dohod.ru #87,122 Russia Russian

📈 Usage Statistics

Statistics for Chatwoot are still being collected and will be available later.

🕵️ Similar Technologies

These are some of the best Chatwoot alternatives.

RankName
3
Tidio
San Francisco, California, United States

A customer service platform that provides live chat, chatbots and a helpdesk system.

Free$29+/month
4
Intercom
San Francisco, California, United States

An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

$39+/month
26
RingCentral
Belmont, California, United States

A business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

$20+/user/month
30
Dynamics 365 Customer Service
Redmond, Washington, United States

A platform for support agents, featuring advanced case routing, intelligent knowledge management, AI-powered automation, and integrations with Copilot and Microsoft Teams.

$50+/user/month
37
Zammad
Berlin, Germany

An open-source ticketing and helpdesk platform that consolidates customer support requests from multiple channels into a unified workflow for tracking and resolution.

FreeOpen source€2,999+/year

💬 Frequently Asked Questions

Where is Chatwoot's headquarters?

Chatwoot is located in San Francisco, California, United States.

Does Chatwoot offer a free plan?

Yes, there is a free version with limited functionality.

How much does it cost?

Chatwoot is priced from $19 per agent per month (paid annually) for the Premium Support plan.

Is there a free trial available?

Yes, Chatwoot provides a 14-day free trial that allows users to test its full functionality at no cost.

Which country uses Chatwoot the most?

The majority of Chatwoot users are from the United States.

Who uses Chatwoot?

According to our data, Chatwoot is used on hundreds of sites, including such established ones as limelight.pk, radiopopular.pt, and unibz.it.

Is Chatwoot used on government websites?

Yes, for example, it is used by contrataciones.gov.py.

How does Chatwoot compare to its competitors?

Chatwoot is a moderately popular live chat software solution, ranking ahead of 60 other live chat software we track.

What are the alternatives to Chatwoot?

Alternatives and possible competitors to Chatwoot may include Tidio, Intercom, and Dynamics 365 Customer Service.

Statistics were last calculated on .
For details, see our methodology and disclaimer.