🆚 Azure AI Bot Service vs. LiveChat

Compare technologies based on real-world usage data *

📈 LiveChat is much more popular than Azure AI Bot Service.
🌎 LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
🌍 Azure AI Bot Service is more popular in Austria and Ecuador.

Azure AI Bot Service

LiveChat

Type

Live chat software solution

About

Azure AI Bot Service is a coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots.

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Headquarters

Redmond, Washington, United States

Wrocław, Poland

Website

azure.microsoft.com

livechat.com #1,023

Pricing

Free version ✔️Unlimited standard channel messages, 10K premium channel messages per month, requires payment for Azure App Services

S1
Free version ✔️Standard channels
Premium channels$0.50 per 1,000 messages

Free version ❌Free 14-day trial

Starter
(100 visitors)$228/user/year

Team
(400 visitors)$588/user/year

Business
(1K visitors)$948/user/year

AI ChatBot$624+/year

Popularity

Determined by the number of sites using each technology.

The LiveChat software solution is 21 times more popular than Azure AI Bot Service.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular in the United States, Indonesia, and the United Kingdom, while Azure AI Bot Service is more popular in Austria and Ecuador.

United States

Indonesia

United Kingdom

Australia

Canada

Germany

Poland

Cambodia

Netherlands

Italy