🆚 Better Business Bureau vs. Sitejabber

Type

Customer review platform
Customer review platform

About

The Better Business Bureau (BBB) is an American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.

It also lists verified customer reviews, offers accreditations with a trademarked seal, publishes complaint histories, and provides dispute-resolution services such as mediation and arbitration.

Sitejabber is a consumer review platform that helps people avoid fraudulent websites and find good ones.

Headquarters

Arlington, Virginia, United States
Menlo Park, California, United States

Website

Pricing

Free version ✔️Basic listing
Accreditation fee$510+/year
Free version ❌
$200+/month

Categories

Customer Reviews › Rank #6
Customer Reviews › Rank #47
Business Listings › Rank #2

Popularity

Determined by the number of sites using each technology.

The Better Business Bureau customer review platform is 27 times more popular than Sitejabber.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Better Business Bureau is more popular in the United States, Canada, and the United Kingdom, while Sitejabber is more popular in India, the United Arab Emirates, and Switzerland.
United States
Canada
United Kingdom
France
Australia
India
Germany
Netherlands
Singapore
Turkey

Awards

Popularity by domain category

Determined by the number of sites in each category.

Better Business Bureau is more popular than Sitejabber in all market segments.
Marketing/Merchandising
Business
Online Shopping
Real Estate
Finance/Banking
Internet Services
Health
Travel
Education/Reference
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,278
#1,533
View more ➝
Name
Rank
#4,012
#14,652
View more ➝

See also

🗃️ About This Data

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