🆚 Better Business Bureau vs. TrustMate

Type

Customer review platform
Customer review platform

About

The Better Business Bureau (BBB) is an American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.

It also lists verified customer reviews, offers accreditations with a trademarked seal, publishes complaint histories, and provides dispute-resolution services such as mediation and arbitration.

TrustMate is a customer review platform that helps businesses collect verified company and product reviews through automated post-purchase invitations.

It provides customizable review widgets, reputation management for Google Business Profile and other review services, product review syndication between stores, automatic review translation in more than 20 languages, and integrations with Shopify, WooCommerce, Magento, and Shoper.

Headquarters

Arlington, Virginia, United States
Wroclaw, Poland

Website

Pricing

Free version ✔️ Basic listing
Accreditation fee $510+/year
Free version ❌
TrustSTART $22/month
TrustPRO $111/month
Enterprise Custom

Categories

Customer Reviews › Rank #6
Customer Reviews › Rank #38
Business Listings › Rank #2

Popularity

Determined by the number of sites using each technology.

The Better Business Bureau customer review platform is 18 times more popular than TrustMate.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Better Business Bureau is more popular in the United States, Canada, and Indonesia, while TrustMate is more popular in Poland, the Czech Republic, and Italy.
United States
Canada
Poland
Indonesia
United Kingdom
France
Germany
Australia
Czech Republic
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Better Business Bureau is more popular than TrustMate in all market segments.
Marketing/Merchandising
Business
Online Shopping
Real Estate
Finance/Banking
Internet Services
Health
Travel
Education/Reference
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,533
View more ➝
Name
Rank
#9,688
#37,817
#37,912
#40,488
View more ➝

See also

🗃️ About This Data

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