🆚 Birdeye vs. Loox
Loox is five times more popular than Birdeye.- Loox is more popular in all countries.
Birdeye is particularly popular in the United States.
Type
About
Birdeye is an agentic customer experience and marketing platform designed for multi-location businesses to manage online presence, reputation, and customer interactions.
It uses AI agents to automate review requests and responses, optimize business listings across 50+ directories, assist with local search visibility, power web chat and messaging, support social publishing and surveys, and provide analytics and benchmarking.
Loox is a 
Shopify-exclusive social proof marketing platform that specializes in visual reviews, collecting photos and videos from customers and displaying them in customizable widgets.
It provides AI-powered review summaries, swipeable story-style highlights, smart sorting, automatic replies, and translations, post-purchase upsells that display a product's average rating and recent reviews, and review syndication to the 
Shop app, 
Facebook and 
Instagram shops, and 
Google.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 15th most popular in the United States in the Customer Reviews category.
- 🥈 Second most popular in Chile in the Customer Reviews category.
- 🥉 Third most popular in Hong Kong in the Customer Reviews category.
- ⭐ 4th most popular in Mexico in the Customer Reviews category.
- ⭐ 5th most popular in Brazil in the Customer Reviews category.
- ⭐ 6th most popular in India in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 4,046,631 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.