🆚 Botsonic vs. Smartsupp

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

Botsonic is an AI chatbot builder that enables businesses to create custom conversational agents trained on their own data and embed them as chat widgets on websites or connect them to messaging platforms.

It provides a visual no-code builder with branding customization, supports training bots on websites, PDFs, documents, and spreadsheets, uses large language models such as GPT-4 through multi-model routing, supports over 50 languages, and integrates WhatsApp, Facebook Messenger, Slack, and Zapier.

Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.

It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, Messenger, WhatsApp, and Google Analytics.

Headquarters

San Francisco, California, United States
Brno, Czech Republic

Website

Pricing

Free version ❌Free 7-day trial
Starter
(1K messages)
$19/month
Professional
(3K messages)
$49/month
Advanced
(12K messages)
$299/month
Free version ✔️50 conversations per month, 14 days of conversation history
Standard
(+ chatbots, basic statistics)
$168+/year
Pro
(+ teams of agents, segmentation)
$288+/year
Ultimate
(+ API, mobile SDK)
$2,868+/year
Mira AI
Shopping assistant add-on
$16+/month

Categories

Live Chats › Rank #95
Live Chats › Rank #9

Popularity

Determined by the number of sites using each technology.

The Smartsupp live chat software solution is 88 times more popular than Botsonic.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Smartsupp is more popular than Botsonic in all countries.
Czech Republic
Poland
Slovakia
Italy
Spain
France
United States
Hungary
Germany
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Smartsupp is more popular than Botsonic in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Fashion/Beauty
Travel
Software/Hardware
Education/Reference
Motor Vehicles
Health

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#157,564
#295,291
View more ➝
Name
Rank
#4,178
#12,514
#14,201
#18,954
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.