🆚 BugHerd vs. ServiceNow

Type

Issue tracking system
Customer support technology

About

BugHerd is a visual bug-tracking and website feedback tool that lets users pin comments, screenshots, and notes directly on webpages to report issues in context.

It captures browser, device, and CSS selector data with each annotation, supports task assignment and status tracking, provides a centralized feedback board, and integrates with project management tools such as Jira, Trello, Asana, and Slack.

ServiceNow is a cloud-based enterprise platform with IT service management and helpdesk capabilities.

Headquarters

Melbourne, Victoria, Australia
Santa Clara, California, United States

Website

Pricing

Free version ❌Free 7-day trial
Standard
(5 members)
$50/month
Studio
(10 members)
$80/month
Premium
(25 members)
$150/month
Free version ❌
Custom

Categories

Issue Tracking › Rank #1
Issue Tracking › Rank #5
Feedback › Rank #17
Customer Support › Rank #22

Popularity

Determined by the number of sites using each technology.

The BugHerd issue tracking system is 6 times more popular than ServiceNow.
Total websites

Market share

Issue Tracking

Popularity by country

Determined by the number of sites detected from each country.

BugHerd is more popular in the United States, Australia, and the United Kingdom, while ServiceNow is more popular in Brazil, Japan, and China.
United States
Australia
United Kingdom
Canada
Germany
France
Netherlands
New Zealand
Switzerland
Norway

Awards

Popularity by domain category

Determined by the number of sites in each category.

BugHerd is more popular than ServiceNow in all market segments.
Business
Education/Reference
Marketing/Merchandising
Health
Online Shopping
Internet Services
Non-Profit/Advocacy/NGO
Real Estate
Travel
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#5,617
View more ➝
Name
Rank
#5,564
View more ➝

See also

🗃️ About This Data