🆚 Chatwoot vs. Rocket.Chat
Compare technologies based on real-world usage data *- 📈 Chatwoot is three times more popular than Rocket.Chat.
- 🌎 Chatwoot is more popular in the United States, Brazil, and Germany.
- 🌍 Rocket.Chat is more popular in Canada, Poland, and Austria.
Type
About
Chatwoot is an open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations.
It provides a customizable live chat widget for websites, a unified inbox for multiple channels, contact profiles and segmentation, automation and AI-assisted replies, help center knowledge base support, and APIs for integrations.
Rocket.Chat is an open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.
It offers secure messaging with optional end-to-end encryption, role-based access control, multi-factor authentication, self-hosted or air-gapped deployment options, auditing and data retention controls, and federation via the Matrix protocol.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 7th most popular in Brazil in the Customer Support category.
- 🔥 15th most popular in Brazil in the Live Chats category.
- ⬆️ 47th most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
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When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.
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