🆚 Crisp vs. Jira Service Management

Compare technologies based on real-world usage data *

Type

Live chat software solution
Customer support technology

About

Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.

It supports multichannel conversations including web chat, WhatsApp, Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.

Jira Service Management is a service management solution developed by Atlassian for IT and service teams.

Headquarters

Nantes, France
Sydney, Australia

Website

Pricing

Free version ✔️2 seats, 100 customer profiles
Mini
(4 seats, 5K customer profiles)
€45/month
Essentials
(10 seats, 50K customer profiles, 50 AI actions)
€95/month
Plus
(20+ seats, 200K customer profiles, unlimited AI)
€295/month

Categories

Live Chats › Rank #10
Customer Support › Rank #6
Customer Support › Rank #31

Popularity

Determined by the number of sites using each technology.

The Crisp live chat software solution is 35 times more popular than Jira Service Management.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Crisp is more popular than Jira Service Management in all countries.
United States
France
Iran
United Kingdom
Germany
India
Australia
Netherlands
Canada
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Crisp is more popular than Jira Service Management in all market segments.
Online Shopping
Internet Services
Business
Marketing/Merchandising
Education/Reference
Fashion/Beauty
Software/Hardware
Travel
Blogs/Wiki
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#6,652
View more ➝
Name
Rank
#12,670
#70,707
#88,754
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.