🆚 Dialogflow vs. Gemini Enterprise for CX

Statistics for Gemini Enterprise for CX are still being collected and do not yet reflect its full market share.

Type

Live chat software
Contact center platform

About

Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

Gemini Enterprise for Customer Experience is an end-to-end platform that combines Google's conversational AI products with omnichannel contact center as a service (CCaaS) functionality.

It provides CX Agent Studio, a Gemini-powered low-code visual builder with 35 pre-built agent templates for creating multilingual and multimodal AI agents that handle chat, voice, and images and speak in human-like voices in over 40 languages.

Read more…

Headquarters

Mountain View, California, United States
Mountain View, California, United States

Website

Pricing

Free version ❌Free 12-month trial
Dialogflow ES $0.002+/request
Chat Agent $0.007+/request
Voice Agent $0.001+/second
Free version ❌
CX Agent Studio
Chat $0.50/session
Voice $0.50/session

Categories

Live Chats › Rank #68
Live Chats › Rank #130
Contact Centers › Rank #17

Popularity

Determined by the number of sites using each technology.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

United States
Brazil
Spain
India
Japan
United Kingdom
Belgium
Thailand
France
Canada

Awards

Popularity by domain category

Determined by the number of sites in each category.

Business
Internet Services
Education/Reference
Government/Military
Online Shopping
Travel
Marketing/Merchandising
Health
Non-Profit/Advocacy/NGO
Public Information

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,965
#2,098
View more ➝
Name
Rank
#2,761
View more ➝

See also

🗃️ About This Data