🆚 Dialogflow vs. Tidio

Compare technologies based on real-world usage data *

📈 Tidio is much more popular than Dialogflow.
🌎 Tidio is more popular in the United States, the United Kingdom, and India.
🌍 Dialogflow is more popular in Venezuela and Laos.

Dialogflow

Tidio

Type

Live chat software solution

About

Dialogflow is a natural language understanding platform that makes it easy to design and integrate a conversational user interface into your mobile or web application.

Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.

It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.

Headquarters

Mountain View, California, United States

San Francisco, California, United States

Website

cloud.google.com/dialogflow

tidio.com #127,430

Pricing

Free version ❌Free 12-month trial

Dialogflow ES$0.002+/request

Chat Agent$0.007+/request

Voice Agent$0.001+/second

Free version ✔️50 conversations

Starter
(100 conversations)$29/month

Growth
(2K conversations)$59/month

Plus
(5K conversations)$749/month

Lyro AI
(50 conversations)$39/month

Popularity

Determined by the number of sites using each technology.

The Tidio live chat software solution is 30 times more popular than Dialogflow.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Tidio is more popular in the United States, the United Kingdom, and India, while Dialogflow is more popular in Venezuela and Laos.

United States

United Kingdom

India

Australia

Canada

France

Spain

Italy

Germany

Netherlands

Awards

🔥 16th most popular in Brazil in the Live Chats category.
⬆️ 22nd most popular in Spain in the Live Chats category.
⬆️ 56th most popular in the United States in the Live Chats category.

🥇 Most popular in Pakistan in the Customer Support category.
🥇 Most popular in Saudi Arabia in the Customer Support category.
🥈 Second most popular in India in the Customer Support category.
🥈 Second most popular in Canada in the Customer Support category.
🥈 Second most popular in Italy in the Customer Support category.

Popularity by domain category

Determined by the number of sites in each category.

Tidio is more popular among sites focused on online shopping, business, and marketing and merchandising, while Dialogflow is more commonly used on government and military sites.

Online Shopping

Business

Marketing/Merchandising

Internet Services

Education/Reference

Travel

Health

Fashion/Beauty

Software/Hardware

Real Estate