🆚 Emplifi vs. Intercom

📈 Intercom is much more popular than Emplifi.
🌎 Intercom is more popular in the United States, the United Kingdom, and Australia.
🌍 Emplifi is more popular in Barbados.

Statistics based on 3.3M+ analyzed websites. About this data

Emplifi

Intercom

Type

Marketing automation platform

Live chat software

About

Emplifi is an unified customer engagement platform that empowers businesses to reach and grow communities through digital- and social-first strategies.

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Headquarters

Columbus, Ohio, United States

San Francisco, California, United States

Website

emplifi.io #12,784

intercom.com #1,271

Pricing

Free version ❌

$2,400+/year

Free version ❌Free 14-day trial

Essential (per seat)$39/month

Advanced (per seat)$99/month

Expert (per seat)$139/month

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software is 25 times more popular than Emplifi.

Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular in the United States, the United Kingdom, and Australia, while Emplifi is more popular in Barbados.

United States

United Kingdom

Australia

Germany

France

Canada

Netherlands

Sweden

Poland

Brazil

Awards

⬆️ 36th most popular in the United States in the Marketing Automation category.
⬆️ 38th most popular in the United States in the Live Chats category.

🥇 Most popular in the United States in the Digital Adoption category.
🥇 Most popular in the United Kingdom in the Digital Adoption category.
🥇 Most popular in Australia in the Digital Adoption category.
🥇 Most popular in Germany in the Digital Adoption category.
🥇 Most popular in Canada in the Digital Adoption category.

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular among sites focused on business, Internet services, and marketing and merchandising, while Emplifi is more commonly used on fashion and beauty sites.

Business

Internet Services

Marketing/Merchandising

Online Shopping

Software/Hardware

Education/Reference

Finance/Banking

Health

Travel

Real Estate

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#333

#1,629

#1,804

#2,379

#2,976

Name

Rank

#12

#165

#378

#1,053

#1,454