🆚 Facebook Reviews vs. Trustpilot

Compare technologies based on real-world usage data *

📈 Trustpilot is much more popular than Facebook Reviews.
🌎 Trustpilot is more popular in the United Kingdom, the United States, and the Netherlands.
🌍 Facebook Reviews is more popular in Israel, Malaysia, and the Philippines.

Facebook Reviews

Trustpilot

Type

Customer review platform

About

Facebook Reviews is a review platform from Facebook that allows users to rate and provide feedback on businesses' products or services.

Trustpilot is a global consumer review platform where users can leave star ratings and written feedback for businesses, while companies can respond and manage their public reputation.

It hosts over 300 million reviews, provides tools for review collection, analytics including sentiment and topic categorization, a proprietary TrustScore metric, and AI-assisted response and trend forecasting features for businesses.

Headquarters

Menlo Park, California, United States

Copenhagen, Denmark

Website

facebook.com #2

trustpilot.com #284

Pricing

Free ✔️

Free version ✔️50 monthly review invitations, disallows embedding of reviews

Plus
(200 review invites)$3,588+/year

Premium
(500 review invites)$7,548+/year

Advanced
(5,000 review invites)$13,188+/year

EnterpriseCustom

Popularity

Determined by the number of sites using each technology.

The Trustpilot customer review website is 14 times more popular than Facebook Reviews.

Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Trustpilot is more popular in the United Kingdom, the United States, and the Netherlands, while Facebook Reviews is more popular in Israel, Malaysia, and the Philippines.

United Kingdom

United States

Netherlands

Italy

France

Germany

Denmark

Sweden

Spain

Australia