🆚 Better Business Bureau vs. Facebook Reviews
- 📈 Better Business Bureau is four times more popular than Facebook Reviews.
- 🌎 Better Business Bureau is more popular in the United States, Canada, and Nigeria.
- 🌍 Facebook Reviews is more popular in the United Kingdom, Australia, and Italy.
Type
About
The Better Business Bureau (BBB) is an American online platform that provides letter-grade ratings for businesses from A+ to F based on how they handle customer complaints, transparency, time in business, and responsiveness.
It also lists verified customer reviews, offers accreditations with a trademarked seal, publishes complaint histories, and provides dispute-resolution services such as mediation and arbitration.
Facebook Reviews is a review platform integrated into 
Facebook Pages that allows users to recommend businesses and share feedback on products or services.
It uses a "Recommend or not" system instead of star ratings, enables users to add text, photos, and tags to their feedback, and displays an overall recommendation score and total recommendation count on business pages.
Headquarters
Pricing
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in Canada in the Business Listings category.
- 🥈 Second most popular in the United States in the Business Listings category.
- 🥈 Second most popular in the United States in the Customer Reviews category.
- 🥈 Second most popular in Canada in the Customer Reviews category.
- ⭐ 5th most popular in Israel in the Customer Reviews category.
- ⭐ 6th most popular in Italy in the Customer Reviews category.
- ⭐ 6th most popular in Ukraine in the Customer Reviews category.
- ⭐ 7th most popular in Denmark in the Customer Reviews category.
- ⭐ 8th most popular in the Czech Republic in the Customer Reviews category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Yelp
Trustpilot
Tripadvisor
Trustindex
Meta company profile🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,511,995 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
