🆚 Feefo vs. Hotjar

Compare technologies based on real-world usage data *

Type

Customer review platform
Web analytics tool

About

Feefo is a customer review and feedback management platform that helps businesses collect, verify, and showcase genuine reviews from customers.

It focuses on verified customer ratings and comments, enables personalized review requests via email or SMS, offers real-time reporting and analytics, customizable display widgets, NPS and survey tools, and moderation and tagging features.

Hotjar is a web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.

It offers click, scroll, move, and tap heatmaps, session recordings of real user journeys, on-site surveys and feedback widgets, conversion funnel and trend tracking, dashboards to aggregate metrics, and filters and segmentation to examine behavior by device or attributes.

Headquarters

Petersfield, Hampshire, United Kingdom
St. Julian's, Malta

Website

Pricing

Free version ❌
Essential£99+/month
Enhanced£249+/month
Free version ✔️20K sessions, 5K session replays per month
Growth
(7K+ sessions)
$49+/month
Pro
(1M+ sessions)
Custom

Categories

Customer Reviews › Rank #23
Feedback › Rank #24
Feedback › Rank #2
Analytics › Rank #7

Popularity

Determined by the number of sites using each technology.

The Hotjar web analytics tool is 49 times more popular than Feefo.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Hotjar is more popular than Feefo in all countries.
United States
United Kingdom
Netherlands
Australia
Germany
Brazil
France
Poland
Canada
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Hotjar is more popular than Feefo in all market segments.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Health
Finance/Banking
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#5,604
#11,581
View more ➝
Name
Rank
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.