🆚 Frill vs. Usersnap

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Frill is a customer feedback, public roadmap, and announcements platform that helps teams collect suggestions, track votes, publish changelogs, and communicate product plans to users.

It offers embeddable feedback boards and widgets, upvote and comment support, customizable statuses and multi-language options, NPS/CSAT and poll surveys, and integrations with tools like Jira, Slack, and Zapier.

Usersnap is a versatile user feedback platform for product teams to collect feedback and issues with screen capture tools, customer satisfaction micro-surveys, and upvotes on feature requests.

Headquarters

Bondi Junction, Sydney, Australia
Linz, Austria

Website

Pricing

Free version ❌Free 14-day trial
Startup
(50 ideas, 1 survey)
$25/month
Business
(unlimited ideas, 3 surveys)
$49/month
Growth
(+private boards, white labeling)
$149/month
Free version ✔️First 20 feedback items
Starter
(5 projects, 5 seats)
€49/month
Growth
(15 projects, 10 seats)
€109/month
Professional
(20 projects, 20 seats)
€199/month
Premium
(50 projects, 50 seats)
€389+/month

Categories

Feedback › Rank #89
Feedback › Rank #39
Widgets › Rank #91
Widgets › Rank #59
Customer Support › Rank #17

Popularity

Determined by the number of sites using each technology.

The Usersnap feedback tool is 43 times more popular than Frill.
Total websites

Market share

Feedback
Widgets

Popularity by country

Determined by the number of sites detected from each country.

Usersnap is more popular than Frill in all countries.
United States
France
Switzerland
United Kingdom
Canada
Austria
Germany
Netherlands
Australia
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

Usersnap is more popular than Frill in all market segments.
Business
Education/Reference
Online Shopping
Finance/Banking
Marketing/Merchandising
Real Estate
Sports
Internet Services
Health
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#240,802
View more ➝
Name
Rank
#2,653
#3,224
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.