🆚 GetFeedback vs. Hotjar

📈 Hotjar is much more popular than GetFeedback.
🌎 Hotjar is more popular in the United States, the United Kingdom, and the Netherlands.
🌍 GetFeedback is more popular in Barbados.

Statistics based on 3.3M+ analyzed websites. About this data

GetFeedback

Hotjar

Type

Customer feedback tool

Web analytics tool

About

GetFeedback is a customer experience platform that enables companies to collect targeted feedback across all channels, including email, SMS, website and mobile apps.

Hotjar is a web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.

It offers click, scroll, move, and tap heatmaps, session recordings of real user journeys, on-site surveys and feedback widgets, conversion funnel and trend tracking, dashboards to aggregate metrics, and filters and segmentation to examine behavior by device or attributes.

Headquarters

San Mateo, California, United States

St. Julian's, Malta

Website

getfeedback.com #6,336

hotjar.com #162,081

Pricing

Free version ❌

Custom

Free version ✔️20K sessions, 5K session replays per month

Growth
(7K+ sessions)$49+/month

Pro
(1M+ sessions)Custom

Popularity

Determined by the number of sites using each technology.

The Hotjar web analytics tool is 113 times more popular than GetFeedback.

Total websites

Market share

Feedback

Analytics

Popularity by country

Determined by the number of sites detected from each country.

Hotjar is more popular in the United States, the United Kingdom, and the Netherlands, while GetFeedback is more popular in Barbados.

United States

United Kingdom

Netherlands

Australia

Germany

Brazil

France

Poland

Canada

Spain

Awards

🔥 16th most popular in the Netherlands in the Feedback category.
🔥 20th most popular in Switzerland in the Feedback category.
⬆️ 29th most popular in the United Kingdom in the Feedback category.
⬆️ 29th most popular in Germany in the Feedback category.
⬆️ 38th most popular in Switzerland in the Analytics category.

🥈 Second most popular in the United Kingdom in the Feedback category.
🥈 Second most popular in the Netherlands in the Feedback category.
🥈 Second most popular in Germany in the Feedback category.
🥈 Second most popular in Brazil in the Feedback category.
🥈 Second most popular in France in the Feedback category.

Popularity by domain category

Determined by the number of sites in each category.

Hotjar is more popular than GetFeedback in all market segments.

Business

Online Shopping

Marketing/Merchandising

Internet Services

Education/Reference

Travel

Fashion/Beauty

Health

Finance/Banking

Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#136

#384

#1,621

#2,161

#2,223

Name

Rank

#88

#117

#136

#163

#186