🆚 Gladly vs. Tawk.to
Compare technologies based on real-world usage data *- 📈 Tawk.to is much more popular than Gladly.
- 🌍 Tawk.to is more popular in all countries.
Gladly
Tawk.toType
About
Gladly is a customer service platform for B2C companies that unifies customer conversations, profile data, and service workflows across channels into a single view.
It provides a shared inbox for messaging, phone, email, and social channels, persistent customer profiles that store interactions and preferences, tools for case management and routing, and automation for task assignment and replies.
Tawk.to is a free live chat software for websites.
It supports unlimited agents, unlimited chat history and websites, over 45 languages, real-time visitor monitoring, automated triggers, a built-in ticketing system, customizable widgets, and a JavaScript API for integrations.
Headquarters
Pricing
(minimum 10 users)$2,160+/user/year
(minimum 45 users)$2,520+/user/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 18th most popular in the United States in the Customer Support category.
- ⬆️ 37th most popular in the United States in the Live Chats category.
- 🥇 Most popular in the United States in the Live Chats category.
- 🥇 Most popular in India in the Live Chats category.
- 🥇 Most popular in the United Kingdom in the Live Chats category.
- 🥇 Most popular in Vietnam in the Live Chats category.
- 🥇 Most popular in Turkey in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
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Intercom* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.