🆚 GLPI vs. Jira Service Management
Compare technologies based on real-world usage data *- 📈 Jira Service Management is much more popular than GLPI.
- 🌎 Jira Service Management is more popular in Germany, the United States, and Canada.
- 🌎 GLPI is more popular in Brazil.
Jira Service ManagementType
About
GLPI is an open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.
It combines incident, problem, request, and change management with an asset database that records relationships between hardware, software, and licenses, supports SLAs, custom forms, knowledge base and self-service portals, provides dashboards and reporting, manages contracts and suppliers, and can be extended through plugins.
Jira Service Management is a service management solution developed by Atlassian for IT and service teams.
Headquarters
Pricing
(500 assets, 10 IT agents)€100/month
(5K assets, 50 IT agents)€300/year
(more than 5K assets and 50 IT agents)€1,000/year
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Market share
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