🆚 GLPI vs. Spiceworks Cloud Help Desk
Compare technologies based on real-world usage data *- 📈 Spiceworks Cloud Help Desk is three times more popular than GLPI.
- 🌎 Spiceworks Cloud Help Desk is more popular in the United States.
- 🌎 GLPI is more popular in Brazil.
Type
About
GLPI is an open-source IT service management and helpdesk software used to handle support requests and manage IT assets in one system.
It combines incident, problem, request, and change management with an asset database that records relationships between hardware, software, and licenses, supports SLAs, custom forms, knowledge base and self-service portals, provides dashboards and reporting, manages contracts and suppliers, and can be extended through plugins.
The Spiceworks Cloud Help Desk is a help desk with basic functionality available for free (ad-supported).
Headquarters
Pricing
(500 assets, 10 IT agents)€100/month
(5K assets, 50 IT agents)€300/year
(more than 5K assets and 50 IT agents)€1,000/year
Categories
Popularity
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Market share
Popularity by country
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Popularity by domain category
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Top sites
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Freshservice* According to recent studies, many of online reviews are fake.
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Our service evaluates the popularity of technologies by the number of websites using them.