🆚 Google Customer Reviews vs. Yotpo

Compare technologies based on real-world usage data *

Type

Customer review platform
Loyalty management platform

About

Google Customer Reviews is a free service that allows website owners to collect feedback from customers who've made a purchase on their site.

Yotpo is a cloud-based e-commerce marketing platform that helps online brands manage SMS and email marketing, customer reviews, loyalty and referral programs, and subscriptions in an integrated suite.

It provides tools to collect and display reviews, trigger automated SMS and email flows based on customer behavior, build rewards and referral programs to increase repeat purchases, manage recurring subscriptions and notifications, and segment audiences for targeted campaigns.

The platform integrates with over 180 third-party systems, including major e-commerce platforms such as Shopify, BigCommerce, Magento, WooCommerce, and Salesforce Commerce Cloud.

Headquarters

Mountain View, California, United States
New York, United States

Website

Pricing

Free ✔️
Emails
Free version ✔️Up to 10,000 emails per month
20K$15/month
30K$30/month
50K$60/month
100K$135/month
500K$535/month
Price per SMS$0.0072 + carrier fees
Loyalty & Referrals
Free version ✔️
Pro$199+/month
Premium$799+/month
Reviews & UGC
Starter$15+/month
Pro$169+/month
Premium$699+/month

Categories

Customer Reviews › Rank #10
Customer Reviews › Rank #7
Loyalty Management › Rank #1
Email Marketing › Rank #6

Popularity

Determined by the number of sites using each technology.

The Yotpo loyalty management platform is 2.4 times more popular than Google Customer Reviews.
Total websites

Market share

Customer Reviews

Popularity by country

Determined by the number of sites detected from each country.

Yotpo is more popular in the United States, the United Kingdom, and Australia, while Google Customer Reviews is more popular in Poland, Brazil, and Germany.
United States
United Kingdom
Australia
Poland
France
Brazil
Canada
Germany
Spain
Netherlands

Awards

Popularity by domain category

Determined by the number of sites in each category.

Yotpo is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Google Customer Reviews is more commonly used on software and hardware sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Health
Sports
Software/Hardware
Real Estate
Recreation/Hobbies
Alcohol

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#17,589
#24,370
View more ➝
Name
Rank
#5,429
#6,612
#7,148
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.