🆚 Help Scout vs. TeamSupport
- 📈 Help Scout is much more popular than TeamSupport.
- 🌍 Help Scout is more popular in all countries.
Statistics based on 3.6M+ analyzed websites. About this data
Help Scout
TeamSupportType
Customer support technology
Customer support technology
About
Help Scout is a complete customer communications platform with shared inbox, live chat and help desk.
TeamSupport is an AI-powered customer support ticketing and chat software designed for B2B SaaS companies.
Headquarters
Boston, Massachusetts, United States
Dallas, Texas, United States
Pricing
Free version ✔️ 1 shared inbox, 1 public knowledge base
Standard $300/user/year
Plus $540/user/year
Pro $900/user/year
AI Answers $0.75/resolution
Free version ❌
Chat Support $29/agent/month
Essential Support $35/agent/month
Professional Support $49/agent/month
Categories
Popularity
Determined by the number of sites using each technology.
Help Scout customer support technology is 65 times more popular than TeamSupport.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Help Scout is more popular than TeamSupport in all countries.
United States
United Kingdom
Netherlands
Australia
Germany
Canada
France
Sweden
Belgium
Spain
Awards
- ⭐ 8th most popular in the United States in the Customer Support category.
- ⭐ 8th most popular in the United Kingdom in the Customer Support category.
- ⭐ 8th most popular in the Netherlands in the Customer Support category.
- 🔥 15th most popular in the United States in the Live Chats category.
- 🔥 16th most popular in the Netherlands in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Help Scout is more popular than TeamSupport in all market segments.
Business
Internet Services
Online Shopping
Marketing/Merchandising
Software/Hardware
Education/Reference
Blogs/Wiki
Health
Finance/Banking
Travel
Top sites
Top-ranked sites that use these technologies.
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Twilio🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,604,716 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.