🆚 Hotjar vs. SurveyMonkey

Compare technologies based on real-world usage data *

📈 Hotjar is much more popular than SurveyMonkey.
🌎 Hotjar is more popular in the United States, the United Kingdom, and the Netherlands.
🌍 SurveyMonkey is more popular in Samoa.

Hotjar

SurveyMonkey

Type

Web analytics tool

Customer feedback tool

About

Hotjar is a web-based user behavior analytics and feedback platform that helps website owners observe how visitors interact with their sites and gather direct user feedback.

It offers click, scroll, move, and tap heatmaps, session recordings of real user journeys, on-site surveys and feedback widgets, conversion funnel and trend tracking, dashboards to aggregate metrics, and filters and segmentation to examine behavior by device or attributes.

SurveyMonkey is an online survey platform that lets users create, send, and analyze surveys and forms to collect structured feedback and response data.

It includes more than 400 expert-written survey and questionnaire templates, the Question Bank with hundreds of ready-made questions, logic branching and multilingual support, real-time results with charts and text analysis, and integrations with more than 200 apps such as Salesforce, HubSpot, Zendesk, Power BI, and Zapier.

Headquarters

St. Julian's, Malta

San Mateo, California, United States

Website

hotjar.com #162,081

surveymonkey.com #136

Pricing

Free version ✔️20K sessions, 5K session replays per month

Growth
(7K+ sessions)$49+/month

Pro
(1M+ sessions)Custom

Free version ✔️Basic, 10 questions per survey, 25 responses per survey

IndividualStandard Monthly
(1K responses per month)$99/month
Advantage Annual
(15K responses per year)$468/year
Premier Annual
(40K responses per year)$1,668/year

TeamTeam Advantage
(50K responses per year, min 3 users)$360/user/year
Team Premier
(100K responses per year, min 3 users)$1,104/user/year