🆚 Intercom vs. Userpilot

Type

Live chat software
Digital adoption platform

About

Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.

It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.

Userpilot is a no-code product growth and analytics platform that enables teams to build in-app onboarding, improve feature adoption, and collect user feedback.

It provides a visual builder for walkthroughs, tooltips, checklists, and modals, offers product analytics with session replay and funnel reports, and includes NPS and CSAT surveys.

Headquarters

San Francisco, California, United States
Austin, Texas, United States

Website

Pricing

Free version ❌Free 14-day trial
Essential (per seat) $39/month
Advanced (per seat) $99/month
Expert (per seat) $139/month
Free version ❌
Starter
(2,000 MAU)
$299/month
Growth $849+/month

Categories

Live Chats › Rank #5
Customer Support › Rank #4
Digital Adoption › Rank #1
Digital Adoption › Rank #8

Popularity

Determined by the number of sites using each technology.

The Intercom live chat software is 28 times more popular than Userpilot.
Total websites

Market share

Digital Adoption

Popularity by country

Determined by the number of sites detected from each country.

Intercom is more popular than Userpilot in all countries.
United States
United Kingdom
Australia
Germany
Canada
France
Netherlands
Sweden
Brazil
Spain

Awards

Popularity by domain category

Determined by the number of sites in each category.

Intercom is more popular than Userpilot in all market segments.
Business
Internet Services
Marketing/Merchandising
Software/Hardware
Online Shopping
Education/Reference
Finance/Banking
Health
Travel
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#996
View more ➝
Name
Rank
View more ➝

See also

🗃️ About This Data