🆚 Jira Service Management vs. ServiceNow
Compare technologies based on real-world usage data *- 📈 ServiceNow is three times more popular than Jira Service Management.
- 🌎 ServiceNow is more popular in the United States, Australia, and Canada.
- 🌍 Jira Service Management is more popular in Germany, Turkey, and Austria.
Jira Service ManagementType
Customer support technology
Customer support technology
About
Jira Service Management is a service management solution developed by Atlassian for IT and service teams.
ServiceNow is a cloud-based enterprise platform with IT service management and helpdesk capabilities.
Headquarters
Sydney, Australia
Santa Clara, California, United States
Pricing
Free version ❌
Custom
Categories
Popularity
Determined by the number of sites using each technology.
ServiceNow customer support technology is 3 times more popular than Jira Service Management.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
ServiceNow is more popular in the United States, Australia, and Canada, while Jira Service Management is more popular in Germany, Turkey, and Austria.
United States
Germany
Australia
Canada
United Kingdom
Brazil
Switzerland
Norway
Italy
Netherlands
Awards
- ⭐ 10th most popular in Germany in the Customer Support category.
- ⭐ 4th most popular in the United States in the Issue Tracking category.
- 🔥 13rd most popular in the United States in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
ServiceNow is more popular among sites focused on business, education and reference, and software and hardware, while Jira Service Management is more commonly used on marketing and merchandising, and fashion and beauty sites.
Business
Education/Reference
Software/Hardware
Internet Services
Online Shopping
Health
Marketing/Merchandising
Finance/Banking
Travel
Games
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Zendesk
Freshservice* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.