🆚 JivoChat vs. LiveChat

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.

It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with Facebook, Instagram, Telegram, Viber, WhatsApp, and Google Analytics, and supports connections with third-party chatbots.

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Headquarters

Vitória, Espírito Santo, Brazil
Wrocław, Poland

Website

Pricing

Free version ✔️Web, Telegram, Facebook, Instagram, Viber
Basic
(per agent)
$336/year
Professional
(per agent)
$504/year
Enterprise
(per agent)
$672/year
WhatsApp$324/year
Telephony$48/year
Videocalls$276/agent/year
AI
Assistant$156/year
Agent$828/agent/year
Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot$624+/year

Categories

Live Chats › Rank #4
Live Chats › Rank #3
Customer Support › Rank #2

Popularity

Determined by the number of sites using each technology.

The LiveChat software solution is 1.4 times more popular than JivoChat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular in the United States, Indonesia, and the United Kingdom, while JivoChat is more popular in Russia, Brazil, and Ukraine.
Russia
United States
Indonesia
United Kingdom
Brazil
Ukraine
Australia
Belarus
Turkey
Germany

Awards

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular than JivoChat in all market segments.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Health
Software/Hardware
Real Estate
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#4,097
#16,369
#17,083
#22,277
#24,856
View more ➝
Name
Rank
#618
#2,223
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.