🆚 JivoChat vs. Olark
- 📈 JivoChat is four times more popular than Olark.
- 🌎 JivoChat is more popular in Russia, Brazil, and Ukraine.
- 🌎 Olark is more popular in the United States, the United Kingdom, and Canada.
Statistics based on 3.3M+ analyzed websites. About this data
JivoChatType
Live chat software
Live chat software
About
JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.
It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with 
Facebook, 
Instagram, 
Telegram, Viber, 
WhatsApp, and 
Google Analytics, and supports connections with third-party chatbots.
Olark is a chat application for websites that provides analytics tools and AI chatbots.
Headquarters
Vitória, Espírito Santo, Brazil
San Jose, California, United States
Pricing
Free version ✔️Web, Telegram, Facebook, Instagram, Viber
Basic
(per agent)$336/year
(per agent)$336/year
Professional
(per agent)$504/year
(per agent)$504/year
Enterprise
(per agent)$672/year
(per agent)$672/year
WhatsApp$324/year
Telephony$48/year
Videocalls$276/agent/year
AI
Assistant$156/year
Agent$828/agent/year
Free version ❌Free 14-day trial
Per seat$29+/month
Categories
Live Chats › Rank #4
Live Chats › Rank #17
Popularity
Determined by the number of sites using each technology.
The JivoChat software is 4 times more popular than Olark.
Total websites
Market share
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
JivoChat is more popular in Russia, Brazil, and Ukraine, while Olark is more popular in the United States, the United Kingdom, and Canada.
Russia
United States
Brazil
Ukraine
Belarus
Turkey
United Kingdom
Kazakhstan
Chile
Germany
Awards
- 🥇 Most popular in Russia in the Live Chats category.
- 🥇 Most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Ukraine in the Live Chats category.
- 🥇 Most popular in Belarus in the Live Chats category.
- 🥇 Most popular in Kazakhstan in the Live Chats category.
- ⭐ 6th most popular in Argentina in the Live Chats category.
- ⭐ 8th most popular in the United States in the Live Chats category.
- ⭐ 8th most popular in New Zealand in the Live Chats category.
- ⭐ 9th most popular in Switzerland in the Live Chats category.
- 🔥 12nd most popular in Canada in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
JivoChat is more popular among sites focused on online shopping, business, and marketing and merchandising, while Olark is more commonly used on real estate, sports, and non-profit, advocacy and NGO sites.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Health
Software/Hardware
Fashion/Beauty
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
LiveChat
Tidio
Intercom
Zoho SalesIQ
Chatwoot🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.