🆚 Intercom vs. JivoChat
- 📈 JivoChat is as popular as Intercom.
- 🌎 JivoChat is more popular in Russia, Brazil, and Ukraine.
- 🌎 Intercom is more popular in the United States, the United Kingdom, and Germany.
Intercom
JivoChatType
About
Intercom is an AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging.
It features the Fin AI agent capable of resolving up to 50% of routine queries, AI-powered conversation summarization and tone adjustment, multilingual support in 45+ languages, a unified inbox for chat, email, and social channels, and no-code automation workflows for routing complex issues from bot to human agents.
JivoChat is a freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels.
It offers proactive chat invitations, customizable chat widgets, operator performance monitoring, integrations with 
Facebook, 
Instagram, 
Telegram, Viber, 
WhatsApp, and 
Google Analytics, and supports connections with third-party chatbots.
Headquarters
Pricing
(per agent)$336/year
(per agent)$504/year
(per agent)$672/year
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in the United States in the Digital Adoption category.
- 🥇 Most popular in the United Kingdom in the Digital Adoption category.
- 🥇 Most popular in Australia in the Digital Adoption category.
- 🥇 Most popular in Germany in the Digital Adoption category.
- 🥇 Most popular in France in the Digital Adoption category.
- 🥇 Most popular in Russia in the Live Chats category.
- 🥇 Most popular in Brazil in the Live Chats category.
- 🥇 Most popular in Ukraine in the Live Chats category.
- 🥇 Most popular in Belarus in the Live Chats category.
- 🥇 Most popular in Kazakhstan in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Chatwoot
Dynamics 365 Customer Service
LiveChat
Zoho SalesIQ🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.