⚡ Live Chat Software in Moldova

Live chat software allows businesses to communicate with website visitors and customers in real time through text-based messaging.

Moldova is an Eastern European country with a population of around 2.6 million people.

According to our data, live chat software is used on 9.4% of websites from Moldova.

Statistics based on 2K+ analyzed websites. About this data

⭐ Most Popular in 2026

The following chart shows the top live chat software in Moldova in 2026, based on market share.

The most popular is JivoChat, which dominates the market with an overwhelming 59.3% share.
It is followed by Tawk.to with 15.6% and Chaty with 6%.

JivoChat 59.3%
Tawk.to 15.6%
Chaty 6%
Talk-me 4%
Zendesk Chat 4%
Tidio 3.5%
Intercom 2%
Crisp 1.5%
Chatra 1.5%
Shopify Inbox 1%
Drift 1%
HelpCrunch 1%
EnvyBox 1%
Gorgias 1%
Chatwoot 1%

🚀 Highlights

Here is a list of the top solutions that is more popular in Moldova than worldwide.
Differences between global and country rankings are shown in parentheses.

1. JivoChat ^(-5)
3. Chaty ^(-6)
4. Talk-me ^(-41)
8. Crisp ^(-2)
9. Chatra ^(-19)
11. Drift ^(-12)
12. HelpCrunch ^(-40)
13. EnvyBox ^(-17)
15. Chatwoot ^(-20)
16. Azure AI Bot Service ^(-25)

✨ Best Live Chat Software

Below is a more detailed list of the top 25 of the 28 live chat software solutions used on sites from Moldova, ranked by their market share.

Rank	Name	Market share
1	JivoChat Vitória, Espírito Santo, Brazil A freemium live chat platform for websites that unifies chat, social messengers, email, and phone communication channels. Free$28+/month	59.3%
2	Tawk.to Las Vegas, Nevada, United States A free live chat software for websites. Free	15.6%
3	Chaty Tel Aviv, Israel A website communication widget that lets site owners add chat buttons so visitors can contact support through their preferred messaging apps. Free$15+/month	6%
4	Talk-me Kaliningrad, Russia A Russian online assistant service that provides an embeddable live chat and chatbot widget for websites to help businesses communicate with visitors and manage inquiries. 53 RUB+/month	4%
5	Zendesk Chat San Francisco, California, United States A live chat solution included in Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time. $19+/agent/month	4%
6	Tidio San Francisco, California, United States A customer service platform that provides live chat, chatbots and a helpdesk system. Free$29+/month	3.5%
7	Intercom San Francisco, California, United States An AI-powered customer service platform that unifies chatbots, help desk workflows, and proactive outbound messaging. $39+/month	2%
8	Crisp Nantes, France A French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base. Free€45+/month	1.5%
9	Chatra Paris, France A cloud-based live chat platform designed for small businesses and e-commerce retailers. Free€25+/agent/month	1.5%
10	Shopify Inbox Ottawa, Ontario, Canada A free customer messaging and live chat application for Shopify stores that enables direct conversations with shoppers. Free	1%
11	Drift Atlanta, Gerogia, United States A conversational marketing platform that combines AI-powered chatbots, live chat, and interactive landing pages. $75+/user/month	1%
12	HelpCrunch Wilmington, Delaware, United States A multi-channel customer service platform for managing live chat, chatbot, email and knowledgebase support. $15+/user/month	1%
13	EnvyBox Penza, Russia A suite of marketing and conversion-focused widgets for websites designed to capture leads, engage visitors, and support online sales. 840 RUB+/month	1%
14	Gorgias San Francisco, California, United States A customer service platform for e-commerce businesses that combines support ticketing, order management, and automation tools in a unified workspace. $10+/month	1%
15	Chatwoot San Francisco, California, United States An open-source customer support platform that unifies live chat, email, social messaging and other channels into a shared omnichannel support desk for managing customer conversations. FreeOpen source$19+/agent/month	1%
16	Azure AI Bot Service Redmond, Washington, United States A coding-based platform that enables developers to build and deploy intelligent, fully customizable, enterprise-grade conversational AI bots. Free$$$	1%
17	Olark San Jose, California, United States A live chat application for websites that provides customer communication, analytics, and AI chatbot tools. $29+/month	0.5%
18	Smartsupp Brno, Czech Republic A cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard. Free$14+/month	0.5%
19	Help Scout Boston, Massachusetts, United States A complete customer communications platform with shared inbox, live chat and help desk. Free$25+/user/month	0.5%
20	Collect.chat Newark, Delaware, United States An interactive chatbot platform that allows website owners to create automated conversational forms without coding. Free$24+/month	0.5%
21	Gist Newark, Delaware, United States A complete CRM platform with live chat, email marketing automation, event tracking, knowledge base, and help desk. Free$29+/month	0.5%
22	Freshchat San Mateo, California, United States A cloud-based business messaging and conversational support platform that combines live chat, in-app messaging and AI-powered chatbots. Free$19+/agent/month	0.5%
23	GetButton Helsinki, Finland A website chat widget that provides a floating contact button redirecting visitors to messaging apps such as WhatsApp, Messenger, Telegram, and Instagram to start conversations directly. $4.99+/month	0.5%
24	Cleversite Tula, Russia A Russian website chat service that enables businesses to communicate with visitors through real-time online chat and callback tools. Free825 RUB+/operator/month	0.5%
25	LiveChat Wrocław, Poland A cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics. $19+/user/month	0.5%

🗃️ About This Data

We evaluate the popularity of technologies based on the number of websites where we detect their usage.
Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
This report is based on the analysis of 2,116 websites from Moldova.
We currently track the presence of 110 live chat software solutions across the web.
Of these, 28 were detected on websites from Moldova.
Statistics were last calculated on August 13, 2026.
For more details, see our methodology and disclaimer.