🆚 Kayako vs. Tidio
- 📈 Tidio is much more popular than Kayako.
- 🌍 Tidio is more popular in all countries.
Statistics based on 3.3M+ analyzed websites. About this data
TidioType
Customer support technology
Live chat software
About
Kayako is a unified customer support solution that can be used as a standalone AI helpdesk or as an AI layer on top of your existing platform.
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
Headquarters
Austin, Texas, United States
San Francisco, California, United States
Pricing
Free version ❌Free 14-day trial
Essential$468+/agent/year
EnterpriseCustom
Free version ✔️50 conversations
Starter
(100 conversations)$29/month
(100 conversations)$29/month
Growth
(2K conversations)$59/month
(2K conversations)$59/month
Plus
(5K conversations)$749/month
(5K conversations)$749/month
Lyro AI
(50 conversations)$39/month
(50 conversations)$39/month
Categories
Popularity
Determined by the number of sites using each technology.
The Tidio live chat software is 113 times more popular than Kayako.
Total websites
Market share
Customer Support
Live Chats
Popularity by country
Determined by the number of sites detected from each country.
Tidio is more popular than Kayako in all countries.
United States
United Kingdom
Australia
India
France
Canada
Italy
Spain
Germany
Netherlands
Awards
- 🥇 Most popular in Pakistan in the Customer Support category.
- 🥇 Most popular in Saudi Arabia in the Customer Support category.
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Tidio is more popular than Kayako in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Fashion/Beauty
Health
Software/Hardware
Real Estate
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.