π LiveChat vs. My Live Chat
- π LiveChat is much more popular than My Live Chat.
- π LiveChat is more popular in the United States, Indonesia, and the United Kingdom.
- π My Live Chat is more popular in India, Pakistan, and Algeria.
LiveChatType
About
LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.
It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.
My Live Chat is a cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.
It offers unlimited chats, proactive chat invitations and canned responses, multiple simultaneous chat sessions per agent, mobile apps for iOS and Android, live visitor monitoring, and full chat history with 3+ years of transcript retention.
Headquarters
Pricing
(100 visitors)$228/user/year
(400 visitors)$588/user/year
(1K visitors)$948/user/year
(1 seat, 3 year chat history)$15/month
(2 seats, 5 year chat history)$29/month
(5 seats, 5 year chat history)$59/month
(10+ seats, 15 year chat history)$99+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- π₯ Most popular in Indonesia in the Customer Support category.
- π₯ Most popular in Indonesia in the Live Chats category.
- π₯ Most popular in Poland in the Customer Support category.
- π₯ Most popular in Cambodia in the Customer Support category.
- π₯ Most popular in Cambodia in the Live Chats category.
- β 6th most popular in Vietnam in the Live Chats category.
- β 9th most popular in India in the Live Chats category.
- β 10th most popular in China in the Live Chats category.
- π₯ 18th most popular in India in the Analytics category.
- π₯ 18th most popular in Vietnam in the Analytics category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Intercom
Chatwoot
Dynamics 365 Customer Service
Tawk.to
Zendesk Chat
JivoChat
Zoho SalesIQ
Text company profileποΈ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.