🆚 My Live Chat vs. Tidio
- 📈 Tidio is much more popular than My Live Chat.
- 🌎 Tidio is more popular in the United States, the United Kingdom, and India.
- 🌍 My Live Chat is more popular in Vietnam and Algeria.
TidioType
About
My Live Chat is a cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.
It offers unlimited chats, proactive chat invitations and canned responses, multiple simultaneous chat sessions per agent, mobile apps for iOS and Android, live visitor monitoring, and full chat history with 3+ years of transcript retention.
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
Headquarters
Pricing
(1 seat, 3 year chat history)$15/month
(2 seats, 5 year chat history)$29/month
(5 seats, 5 year chat history)$59/month
(10+ seats, 15 year chat history)$99+/month
(100 conversations)$29/month
(2K conversations)$59/month
(5K conversations)$749/month
(50 conversations)$39/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 6th most popular in Vietnam in the Live Chats category.
- ⭐ 9th most popular in India in the Live Chats category.
- ⭐ 10th most popular in China in the Live Chats category.
- 🔥 18th most popular in India in the Analytics category.
- 🔥 18th most popular in Vietnam in the Analytics category.
- 🥇 Most popular in Pakistan in the Customer Support category.
- 🥇 Most popular in Saudi Arabia in the Customer Support category.
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.