🆚 My Live Chat vs. Zendesk Chat
- 📈 Zendesk Chat is much more popular than My Live Chat.
- 🌎 Zendesk Chat is more popular in the United States, the United Kingdom, and Australia.
- 🌍 My Live Chat is more popular in Armenia, Azerbaijan, and Senegal.
My Live ChatType
About
My Live Chat is a cloud-based live chat solution that enables website owners to communicate with visitors in real time and monitor incoming traffic.
It offers unlimited chats, proactive chat invitations and canned responses, multiple simultaneous chat sessions per agent, mobile apps for iOS and Android, live visitor monitoring, and full chat history with 3+ years of transcript retention.
Zendesk Chat is a live chat solution included in 
Zendesk Suite that businesses can embed on their websites or help centers to talk with customers in real time.
It supports customizable web and mobile chat widgets, offers proactive chat triggers to initiate conversations, omnichannel routing across messaging channels, and AI-driven responses, provides chat-to-ticket conversion so chats become support tickets, and supports more than 2,000 apps and integrations in the Zendesk Marketplace.
Headquarters
Pricing
(1 seat, 3-year chat history) $15/month
(2 seats, 5-year chat history) $29/month
(5 seats, 5-year chat history) $59/month
(10+ seats, 15-year chat history) $99+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 12nd most popular in India in the Live Chats category.
- ⬆️ 21st most popular in India in the Analytics category.
- ⬆️ 27th most popular in the United Kingdom in the Live Chats category.
- ⬆️ 33rd most popular in the United States in the Live Chats category.
- ⬆️ 59th most popular in the United Kingdom in the Analytics category.
- 🥇 Most popular in Spain in the Live Chats category.
- 🥇 Most popular in Singapore in the Live Chats category.
- 🥇 Most popular in Denmark in the Live Chats category.
- 🥇 Most popular in Mexico in the Live Chats category.
- 🥇 Most popular in Bulgaria in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.