πŸ†š LiveChat vs. Pure Chat

Compare technologies based on real-world usage data *

Type

Live chat software solution
Live chat software solution

About

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.

It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with Zapier, Google Analytics, and HubSpot CRM.

Headquarters

WrocΕ‚aw, Poland
Scottsdale, Arizona, United States

Website

Pricing

Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot$624+/year
Free version ❌Free 30-day trial
Growth
(1 site, 4 users, 100 SMS)
$49/month
Pro
(Unlimited sites, 10 users, 1K SMS, no branding)
$99/month

Categories

Live Chats β€Ί Rank #3
Live Chats β€Ί Rank #21
Customer Support β€Ί Rank #2

Popularity

Determined by the number of sites using each technology.

The LiveChat software solution is 7 times more popular than Pure Chat.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular in the United States, Indonesia, and the United Kingdom, while Pure Chat is more popular in Qatar and Iraq.
United States
Indonesia
United Kingdom
Australia
Canada
Poland
Germany
Cambodia
Netherlands
India

Awards

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular than Pure Chat in all market segments.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Education/Reference
Travel
Real Estate
Software/Hardware
Health
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#618
#2,223
View more ➝
Name
Rank
#10,478
#38,160
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.