🆚 HubSpot Chat vs. Pure Chat
- 📈 HubSpot Chat is noticeably more popular than Pure Chat.
- 🌎 HubSpot Chat is more popular in the United States, the United Kingdom, and Germany.
- 🌍 Pure Chat is more popular in Australia, India, and Indonesia.
HubSpot ChatType
About
HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.
It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from 
Messenger, SMS, and other channels.
Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.
It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with 
Zapier, 
Google Analytics, and HubSpot CRM.
Headquarters
Pricing
(1K contacts)$20/seat/month
(3 seats, 2K contacts)$890/month
(5 seats, 10K contacts)$3,600/month
(1 site, 4 users, 100 SMS)$49/month
(Unlimited sites, 10 users, 1K SMS, no branding)$99/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 7th most popular in Sweden in the Live Chats category.
- ⭐ 8th most popular in Brazil in the Live Chats category.
- ⭐ 8th most popular in Finland in the Live Chats category.
- ⭐ 9th most popular in France in the Live Chats category.
- ⭐ 10th most popular in the United States in the Live Chats category.
- 🔥 13rd most popular in the United States in the Live Chats category.
- 🔥 15th most popular in the United Kingdom in the Live Chats category.
- 🔥 15th most popular in Australia in the Live Chats category.
- 🔥 15th most popular in Canada in the Live Chats category.
- 🔥 19th most popular in India in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tidio
Crisp
Zoho SalesIQ
Freshchat
Tawk.to
Zendesk Chat
LiveChat
JivoChat🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.