🆚 HubSpot Chat vs. Pure Chat
- 📈 HubSpot Chat is twice as popular as Pure Chat.
- 🌎 HubSpot Chat is more popular in the United States, the United Kingdom, and Italy.
- 🌍 Pure Chat is more popular in India, Indonesia, and Romania.
Type
About
HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.
It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from Messenger, SMS, and other channels.
Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.
It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with Zapier,
Google Analytics, and
HubSpot CRM.
Headquarters
Pricing
(1K contacts) $10+/seat/month
(3 seats, 2K contacts) $890/month
(5 seats, 10K contacts) $3,600/month
(1 site, 4 users, 100 SMS) $49/month
(Unlimited sites, 10 users, 1K SMS, no branding) $99/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- ⭐ 4th most popular in Sweden in the Live Chats category.
- ⭐ 7th most popular in Italy in the Live Chats category.
- ⭐ 8th most popular in the Netherlands in the Live Chats category.
- ⭐ 8th most popular in Brazil in the Live Chats category.
- ⭐ 8th most popular in Japan in the Live Chats category.
- 🔥 17th most popular in the United Kingdom in the Live Chats category.
- 🔥 18th most popular in the United States in the Live Chats category.
- ⬆️ 23rd most popular in Australia in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
See also
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,816,780 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.
Pure Chat


