🆚 Crisp vs. HubSpot Chat
- 📈 Crisp is noticeably more popular than HubSpot Chat.
- 🌍 Crisp is more popular in France, the United Kingdom, and Iran.
- 🌎 HubSpot Chat is more popular in the United States, the Netherlands, and Italy.
Crisp
HubSpot ChatType
About
Crisp is a French all-in-one business messaging platform that consolidates live chat, email, social and app messaging, a shared inbox, chatbot builder, and a knowledge base.
It supports multichannel conversations including web chat, 
WhatsApp, 
Messenger, and email, offers a no-code AI-powered chatbot builder, a shared inbox for all inbound messages, a built-in CRM for customer data and history, a searchable help center, workflow automation, and analytics to track support performance.
HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.
It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from Messenger, SMS, and other channels.
Headquarters
Pricing
(4 seats, 5K customer profiles)€45/month
(10 seats, 50K customer profiles, 50 AI actions)€95/month
(20+ seats, 200K customer profiles, unlimited AI)€295/month
(1K contacts)$20/seat/month
(3 seats, 2K contacts)$890/month
(5 seats, 10K contacts)$3,600/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🥇 Most popular in France in the Live Chats category.
- 🥇 Most popular in Iran in the Live Chats category.
- 🥇 Most popular in Iran in the Customer Support category.
- 🥇 Most popular in Bangladesh in the Customer Support category.
- 🥈 Second most popular in France in the Customer Support category.
- ⭐ 7th most popular in Sweden in the Live Chats category.
- ⭐ 8th most popular in Brazil in the Live Chats category.
- ⭐ 8th most popular in Finland in the Live Chats category.
- ⭐ 9th most popular in France in the Live Chats category.
- ⭐ 10th most popular in the United States in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Freshchat🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.