🆚 HubSpot Chat vs. Olark

Type

Live chat software
Live chat software

About

HubSpot Chat is live chat software with built-in chatbots and automation integrated into the HubSpot CRM to support sales, marketing, and customer service interactions.

It offers automated routing based on agent availability, a no-code chatbot builder, customizable welcome messages and chat widget branding, and a shared inbox that unifies live chat, chatbot, and messaging from Messenger, SMS, and other channels.

Olark is a live chat application for websites that provides customer communication, analytics, and AI chatbot tools.

It includes real-time chat, automated messaging, searchable chat transcripts, customer satisfaction tracking, pre-chat forms, canned responses, and team management features such as chat routing and shared shortcuts.

Read more…

Headquarters

Cambridge, Massachusetts, United States
San Jose, California, United States

Website

Pricing

Marketing Hub
Free version ✔️ 2 users
Starter
(1K contacts)
$10+/seat/month
Professional
(3 seats, 2K contacts)
$890/month
Enterprise
(5 seats, 10K contacts)
$3,600/month
Free version ❌Free 14-day trial
Per seat $29+/month

Categories

Live Chats › Rank #14
Live Chats › Rank #23

Popularity

Determined by the number of sites using each technology.

The HubSpot Chat software is 1.9 times more popular than Olark.
Total websites

Market share

Live Chats

Popularity by country

Determined by the number of sites detected from each country.

HubSpot Chat is more popular in the United States, the United Kingdom, and France, while Olark is more popular in Switzerland, Turkey, and Argentina.
United States
United Kingdom
France
Germany
Italy
Netherlands
Canada
Australia
Sweden
Brazil

Awards

Popularity by domain category

Determined by the number of sites in each category.

HubSpot Chat is more popular among sites focused on business, marketing and merchandising, and Internet services, while Olark is more commonly used on online shopping, health, and travel sites.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Software/Hardware
Education/Reference
Health
Travel
Real Estate
Finance/Banking

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#1,061
View more ➝
Name
Rank
#484
#12,447
View more ➝

See also

🗃️ About This Data