🆚 Pure Chat vs. Smartsupp
- 📈 Smartsupp is three times more popular than Pure Chat.
- 🌍 Smartsupp is more popular in the Czech Republic, Poland, and Italy.
- 🌎 Pure Chat is more popular in the United States, the United Kingdom, and Australia.
Type
About
Pure Chat is a live chat platform designed to help businesses engage website visitors through a customizable chat widget.
It offers unlimited chats, widget customization, mobile apps for iOS and Android, full chat transcript history, visitor analytics, and integrations with 
Zapier, 
Google Analytics, and HubSpot CRM.
Smartsupp is a cloud-based customer service platform that provides live chat, chatbot automation, and multichannel messaging to help businesses communicate with website visitors and manage support from one dashboard.
It offers real-time live chat, AI-powered chatbots with templates and automated flows, visitor tracking and session recording, analytics on agent performance, customizable chat widgets, and integrations with email, 
Messenger, 
WhatsApp, and Google Analytics.
Headquarters
Pricing
(1 site, 4 users, 100 SMS)$49/month
(Unlimited sites, 10 users, 1K SMS, no branding)$99/month
(+ chatbots, basic statistics)$168+/year
(+ teams of agents, segmentation)$288+/year
(+ API, mobile SDK)$2,868+/year
Shopping assistant add-on$16+/month
Categories
Popularity
Determined by the number of sites using each technology.
Market share
Popularity by country
Determined by the number of sites detected from each country.
Awards
- 🔥 13rd most popular in the United States in the Live Chats category.
- 🔥 15th most popular in the United Kingdom in the Live Chats category.
- 🔥 15th most popular in Australia in the Live Chats category.
- 🔥 15th most popular in Canada in the Live Chats category.
- 🔥 19th most popular in India in the Live Chats category.
- 🥇 Most popular in the Czech Republic in the Live Chats category.
- 🥇 Most popular in Poland in the Live Chats category.
- 🥇 Most popular in Slovakia in the Live Chats category.
- 🥇 Most popular in Hungary in the Live Chats category.
- 🥉 Third most popular in Italy in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Tawk.to
Zendesk Chat
LiveChat
JivoChat
HubSpot Chat
Tidio
Intercom
Chatwoot🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.