πŸ†š LiveChat vs. RingCentral

Type

Live chat software
Customer support technology

About

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Headquarters

WrocΕ‚aw, Poland
Belmont, California, United States

Website

Pricing

Free version ❌Free 14-day trial
Starter
(100 visitors)
$228/user/year
Team
(400 visitors)
$588/user/year
Business
(1K visitors)
$948/user/year
AI ChatBot$624+/year
Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year

Categories

Live Chats β€Ί Rank #3
Live Chats β€Ί Rank #66
Customer Support β€Ί Rank #2
Customer Support β€Ί Rank #27
Instant Messaging β€Ί Rank #19

Popularity

Determined by the number of sites using each technology.

The LiveChat software is 50 times more popular than RingCentral.
Total websites

Market share

Live Chats
Customer Support

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular in the United States, Indonesia, and the United Kingdom, while RingCentral is more popular in Cameroon.
United States
Indonesia
United Kingdom
Australia
Canada
Poland
Germany
Cambodia
Netherlands
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular than RingCentral in all market segments.
Business
Online Shopping
Marketing/Merchandising
Internet Services
Travel
Real Estate
Health
Software/Hardware
Education/Reference
Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#618
#2,223
View more ➝
Name
Rank
#8,576
View more ➝

See also

πŸ—ƒοΈ About This Data