🆚 Daktela vs. RingCentral
- 📈 Daktela is slightly more popular than RingCentral.
- 🌍 Daktela is more popular in the Czech Republic, Slovakia, and Romania.
- 🌎 RingCentral is more popular in the United States, the United Kingdom, and France.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Live chat software
Customer support technology
About
Daktela is a cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.
RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.
Headquarters
Prague, Czech Republic
Belmont, California, United States
Pricing
Free version ❌
Contact Centre
Voice€30/user/month
Email€30/user/month
Webchat€12/user/month
SMS€12/user/month
AI Agents
Chatbot€200+/month
Voicebot€400/month
Emailbot€400/month
Workforce Management
Setup€300+
Agent€20/month
Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year
Categories
Live Chats › Rank #63
Live Chats › Rank #66
Customer Support › Rank #25
Customer Support › Rank #27
CRM › Rank #31
Instant Messaging › Rank #19
Popularity
Determined by the number of sites using each technology.
The Daktela live chat software is 1.1 times more popular than RingCentral.
Total websites
Market share
Live Chats
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Daktela is more popular in the Czech Republic, Slovakia, and Romania, while RingCentral is more popular in the United States, the United Kingdom, and France.
Czech Republic
Slovakia
United States
United Kingdom
Romania
Poland
Germany
Hungary
France
Switzerland
Awards
- 🥇 Most popular in Slovakia in the Customer Support category.
- 🥈 Second most popular in the Czech Republic in the Customer Support category.
- 🥈 Second most popular in Slovakia in the CRM category.
- 🥉 Third most popular in the Czech Republic in the CRM category.
- 🥉 Third most popular in Slovakia in the Live Chats category.
- ⭐ 8th most popular in the United Kingdom in the Instant Messaging category.
- 🔥 11st most popular in the United Kingdom in the Customer Support category.
- 🔥 14th most popular in the United States in the Instant Messaging category.
- ⬆️ 26th most popular in the United States in the Customer Support category.
- ⬆️ 31st most popular in the United Kingdom in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Daktela is more popular among sites focused on restaurants and travel, while RingCentral is more commonly used on online shopping, fashion and beauty, and business sites.
Online Shopping
Fashion/Beauty
Business
Marketing/Merchandising
Internet Services
Finance/Banking
Pharmacy
Software/Hardware
General News
Restaurants
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Khoros🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.