🆚 Daktela vs. Infobip
- 📈 Daktela is three times more popular than Infobip.
- 🌍 Daktela is more popular in the Czech Republic, Slovakia, and Romania.
- 🌎 Infobip is more popular in Croatia, Bosnia and Herzegovina, and Brazil.
Statistics based on 3.3M+ analyzed websites. About this data
Type
Live chat software
Live chat software
About
Daktela is a cloud-based CCaaS platform for omnichannel contact centers, featuring AI chatbots and voicebots, intelligent call routing, and a CRM module.
WhatsApp
Messenger
TelegramHeadquarters
Prague, Czech Republic
London, United Kingdom
Pricing
Free version ❌
Contact Centre
Voice€30/user/month
Email€30/user/month
Webchat€12/user/month
SMS€12/user/month
AI Agents
Chatbot€200+/month
Voicebot€400/month
Emailbot€400/month
Workforce Management
Setup€300+
Agent€20/month
Free version ❌Free 60-day trial
Conversations€39+/month
Answers€99+/month
Categories
Live Chats › Rank #63
Live Chats › Rank #88
Customer Support › Rank #25
Customer Support › Rank #36
CRM › Rank #31
Conversion Optimization › Rank #124
Popularity
Determined by the number of sites using each technology.
The Daktela live chat software is 2.6 times more popular than Infobip.
Total websites
Market share
Live Chats
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Daktela is more popular in the Czech Republic, Slovakia, and Romania, while Infobip is more popular in Croatia, Bosnia and Herzegovina, and Brazil.
Czech Republic
Slovakia
Romania
Poland
Croatia
Hungary
Germany
Switzerland
Bosnia and Herzegovina
Brazil
Awards
- 🥇 Most popular in Slovakia in the Customer Support category.
- 🥈 Second most popular in the Czech Republic in the Customer Support category.
- 🥈 Second most popular in Slovakia in the CRM category.
- 🥉 Third most popular in the Czech Republic in the CRM category.
- 🥉 Third most popular in Slovakia in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Daktela is more popular among sites focused on online shopping, business, and marketing and merchandising, while Infobip is more commonly used on finance and banking, Internet services, and real estate sites.
Online Shopping
Business
Marketing/Merchandising
Finance/Banking
Fashion/Beauty
Internet Services
Real Estate
Health
Travel
Restaurants
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
Khoros
Botsonic🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.