🆚 Daktela vs. Infobip
- 📈 Daktela is twice as popular as Infobip.
- 🌍 Daktela is more popular in the Czech Republic, Slovakia, and Romania.
- 🌍 Infobip is more popular in the United Kingdom, Croatia, and Bosnia and Herzegovina.
Statistics based on 3.8M+ analyzed websites. About this data
DaktelaType
Live chat software
Live chat software
About
Daktela is a cloud-based omnichannel CCaaS platform that combines AI chatbots, voicebots, intelligent call routing, and an integrated CRM module.
It provides a unified no-code builder for creating voicebots, chatbots, and email automations, native handovers to live agents with full conversation transcripts, a helpdesk and ticketing system, and support for messaging apps such as 
WhatsApp and 
Viber.
Messenger
TelegramHeadquarters
Prague, Czech Republic
London, United Kingdom
Pricing
Free version ❌Free 14-day trial
Contact Centre
Voice €30/user/month
Email €30/user/month
Webchat €12/user/month
SMS €12/user/month
AI Agents
Voicebot €200+/month
Chatbot €280+/month
Emailbot €200+/month
Workforce Management
Setup €300+
Agent €20/month
Free version ❌Free 60-day trial
Conversations €39+/month
Answers €99+/month
Categories
Live Chats › Rank #73
Live Chats › Rank #95
Customer Support › Rank #30
Customer Support › Rank #38
CRM › Rank #31
Popularity
Determined by the number of sites using each technology.
The Daktela live chat software is 2.3 times more popular than Infobip.
Total websites
Market share
Live Chats
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Daktela is more popular in the Czech Republic, Slovakia, and Romania, while Infobip is more popular in the United Kingdom, Croatia, and Bosnia and Herzegovina.
Czech Republic
Slovakia
Romania
Poland
Hungary
United Kingdom
Croatia
Germany
Bosnia and Herzegovina
Brazil
Awards
- 🥇 Most popular in Slovakia in the Customer Support category.
- 🥈 Second most popular in the Czech Republic in the Customer Support category.
- 🥈 Second most popular in Slovakia in the CRM category.
- 🥉 Third most popular in Slovakia in the Live Chats category.
- ⭐ 4th most popular in the Czech Republic in the Live Chats category.
Popularity by domain category
Determined by the number of sites in each category.
Daktela is more popular among sites focused on online shopping, business, and fashion and beauty, while Infobip is more commonly used on finance and banking, Internet services, and health sites.
Online Shopping
Business
Finance/Banking
Fashion/Beauty
Marketing/Merchandising
Internet Services
Health
Real Estate
Software/Hardware
Restaurants
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,814,833 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.