🆚 LiveChat vs. Zoho Desk

📈 LiveChat is much more popular than Zoho Desk.
🌍 LiveChat is more popular in all countries.

Statistics based on 3.3M+ analyzed websites. About this data

LiveChat

Zoho Desk

Type

Live chat software

Customer support technology

About

LiveChat is a cloud-based customer service platform that combines live chat, ticketing, AI chatbots, and web analytics.

It supports real-time chat with file sharing, message sneak peek that lets agents see what customers are typing in real time, AI-powered chatbots and automated workflows, built-in ticketing for offline inquiries, full chat history with advanced reporting, and integrations with over 200 third-party services.

Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

Headquarters

Wrocław, Poland

Chennai, India

Website

livechat.com #1,023

zoho.com/desk/ #191

Pricing

Free version ❌Free 14-day trial

Starter
(100 visitors)$228/user/year

Team
(400 visitors)$588/user/year

Business
(1K visitors)$948/user/year

AI ChatBot$624+/year

Free version ✔️

Express$9/user/month

Standard$20/user/month

Professional$35/user/month

Enterprise$50/user/month

Popularity

Determined by the number of sites using each technology.

The LiveChat software is 43 times more popular than Zoho Desk.

Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

LiveChat is more popular than Zoho Desk in all countries.

United States

Indonesia

United Kingdom

Australia

Canada

Poland

Germany

Cambodia

Netherlands

Italy

Awards

🥇 Most popular in Indonesia in the Customer Support category.
🥇 Most popular in Indonesia in the Live Chats category.
🥇 Most popular in Poland in the Customer Support category.
🥇 Most popular in Cambodia in the Customer Support category.
🥇 Most popular in Cambodia in the Live Chats category.

🔥 16th most popular in the United Kingdom in the Customer Support category.
⬆️ 24th most popular in the United States in the Customer Support category.

Popularity by domain category

Determined by the number of sites in each category.

LiveChat is more popular than Zoho Desk in all market segments.

Business

Online Shopping

Marketing/Merchandising

Internet Services

Software/Hardware

Real Estate

Travel

Education/Reference

Health

Fashion/Beauty

Top sites

Top-ranked sites that use these technologies.

Name

Rank

#165

#618

#1,023

#2,223

#2,946

Name

Rank

#27,255

#32,438

#33,245

#45,071

coachusa.com

#49,302