🆚 ServiceNow vs. Zoho Desk

Statistics based on 4M+ analyzed websites. About this data
ServiceNow
Zoho Desk

Type

Customer support technology
Customer support technology

About

ServiceNow is a cloud-based enterprise platform with IT service management and helpdesk capabilities.

Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

Headquarters

Santa Clara, California, United States
Chennai, India

Website

servicenow.com #10,410
zoho.com/desk/ #191

Pricing

Free version ❌
Custom
Free version ✔️
Express $9/user/month
Standard $20/user/month
Professional $35/user/month
Enterprise $50/user/month

Categories

Customer Support › Rank #19
Customer Support › Rank #21
Issue Tracking › Rank #4

Popularity

Determined by the number of sites using each technology.

ServiceNow customer support technology is 1.2 times more popular than Zoho Desk.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

ServiceNow is more popular in the United States, Australia, and Canada, while Zoho Desk is more popular in the United Kingdom, the Netherlands, and India.
United States
United Kingdom
Australia
Canada
Netherlands
India
Germany
Japan
Brazil
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

ServiceNow is more popular among sites focused on business, education and reference, and Internet services, while Zoho Desk is more commonly used on software and hardware, marketing and merchandising, and online shopping sites.
Business
Education/Reference
Software/Hardware
Internet Services
Marketing/Merchandising
Online Shopping
Health
Finance/Banking
Travel
Games

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#257
#415
#1,701
#2,579
#2,663
View more ➝
Name
Rank
#25,236
#29,757
#30,201
#31,914
#33,192
View more ➝

See also

🗃️ About This Data