🆚 Gorgias vs. Zoho Desk
- 📈 Gorgias is much more popular than Zoho Desk.
- 🌎 Gorgias is more popular in the United States, Australia, and the United Kingdom.
- 🌍 Zoho Desk is more popular in India, Nigeria, and Argentina.
Statistics based on 3.3M+ analyzed websites. About this data
Zoho DeskType
Customer support technology
Customer support technology
About
Gorgias is a customer service tool for e-commerce that integrates order and ticket management and automation in a single platform.
Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.
Headquarters
San Francisco, California, United States
Chennai, India
Pricing
Free version ❌
Starter
(50 tickets)$10+/month
(50 tickets)$10+/month
Basic
(200 tickets)$50+/month
(200 tickets)$50+/month
Pro
(2,000 tickets)$300+/month
(2,000 tickets)$300+/month
Advanced
(5,000 tickets)$750+/month
(5,000 tickets)$750+/month
Free version ✔️
Express$9/user/month
Standard$20/user/month
Professional$35/user/month
Enterprise$50/user/month
Categories
Popularity
Determined by the number of sites using each technology.
Gorgias customer support technology is 25 times more popular than Zoho Desk.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Gorgias is more popular in the United States, Australia, and the United Kingdom, while Zoho Desk is more popular in India, Nigeria, and Argentina.
United States
Australia
United Kingdom
Canada
France
Germany
Netherlands
New Zealand
Denmark
Italy
Awards
- 🥈 Second most popular in Australia in the Customer Support category.
- 🥉 Third most popular in Australia in the Live Chats category.
- 🥉 Third most popular in New Zealand in the Customer Support category.
- 🥉 Third most popular in New Zealand in the Live Chats category.
- ⭐ 4th most popular in the United Kingdom in the Customer Support category.
- 🔥 16th most popular in the United Kingdom in the Customer Support category.
- ⬆️ 24th most popular in the United States in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Gorgias is more popular among sites focused on online shopping, fashion and beauty, and marketing and merchandising, while Zoho Desk is more commonly used on software and hardware sites.
Online Shopping
Fashion/Beauty
Marketing/Merchandising
Business
Sports
Health
Blogs/Wiki
Software/Hardware
Alcohol
Internet Services
Top sites
Top-ranked sites that use these technologies.
Compare alternatives
Technologies with similar characteristics.
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Chatwoot
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Zammad
Jira Service Management🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,375,483 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.