🆚 Re:amaze vs. Zoho Desk

Type

Customer support technology
Customer support technology

About

Re:amaze is a multi-brand customer service, live chat, and helpdesk platform that consolidates conversations from email, social media, SMS, and web chat.

It provides an AI Agent that answers inquiries from the knowledge base, AI-assisted reply drafting and conversation summaries, and pre-built chatbots for greetings, FAQs, and order tracking.

Read more…

Zoho Desk is a help desk software used by businesses to address customer queries and feedbacks over a variety of channels.

Headquarters

Tempe, Arizona, United States
Chennai, India

Website

Pricing

Free version ❌Free 14-day trial
Basic $29/user/month
Pro $49/user/month
Plus $69/user/month
Free version ✔️
Express $9/user/month
Standard $20/user/month
Professional $35/user/month
Enterprise $50/user/month

Categories

Customer Support › Rank #11
Customer Support › Rank #25
Live Chats › Rank #28

Popularity

Determined by the number of sites using each technology.

Re:amaze customer support technology is 3 times more popular than Zoho Desk.
Total websites

Market share

Customer Support

Popularity by country

Determined by the number of sites detected from each country.

Re:amaze is more popular in the United States, the United Kingdom, and Australia, while Zoho Desk is more popular in India, Spain, and Japan.
United States
United Kingdom
Australia
Canada
Germany
Netherlands
India
Spain
France
Italy

Awards

Popularity by domain category

Determined by the number of sites in each category.

Re:amaze is more popular among sites focused on online shopping, marketing and merchandising, and fashion and beauty, while Zoho Desk is more commonly used on business, software and hardware, and education and reference sites.
Online Shopping
Business
Marketing/Merchandising
Fashion/Beauty
Software/Hardware
Health
Internet Services
Education/Reference
Blogs/Wiki
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#18,723
#19,101
#23,887
View more ➝
Name
Rank
#32,438
#45,071
View more ➝

See also

🗃️ About This Data