🆚 RingCentral vs. Rocket.Chat

Compare technologies based on real-world usage data *

Type

Customer support technology
Live chat software solution

About

RingCentral is a business communications platform that includes contact center and AI-powered phone, video, event management, and automation solutions.

Rocket.Chat is an open-source communication platform designed for organizations with high security, privacy, and data sovereignty requirements that supports real-time chat, voice, and video across web, desktop, and mobile clients.

It offers secure messaging with optional end-to-end encryption, role-based access control, multi-factor authentication, self-hosted or air-gapped deployment options, auditing and data retention controls, and federation via the Matrix protocol.

Headquarters

Belmont, California, United States
Wilmington, Delaware, United States

Website

Pricing

Free version ❌
Core$240/user/year
Advanced$300/user/year
Ultra$420/user/year
Free version ✔️Open source
ProCustom

Categories

Customer Support › Rank #26
Live Chats › Rank #64
Live Chats › Rank #78
Instant Messaging › Rank #18
Instant Messaging › Rank #22

Popularity

Determined by the number of sites using each technology.

RingCentral customer support technology is 1.8 times more popular than Rocket.Chat.
Total websites

Market share

Live Chats
Instant Messaging

Popularity by country

Determined by the number of sites detected from each country.

RingCentral is more popular in the United States, the United Kingdom, and France, while Rocket.Chat is more popular in Germany, Poland, and Brazil.
United States
United Kingdom
Germany
Poland
Brazil
Canada
France
Vietnam
Italy
Singapore

Awards

Popularity by domain category

Determined by the number of sites in each category.

RingCentral is more popular among sites focused on online shopping, fashion and beauty, and business, while Rocket.Chat is more commonly used on Internet services, software and hardware, and education and reference sites.
Online Shopping
Fashion/Beauty
Business
Internet Services
Marketing/Merchandising
Finance/Banking
Software/Hardware
Education/Reference
Pharmacy
Sports

Top sites

Top-ranked sites that use these technologies.

Name
Rank
#8,576
View more ➝
Name
Rank
#10,776
#95,720
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.