🆚 Spiceworks Cloud Help Desk vs. Tidio
- 📈 Tidio is much more popular than Spiceworks Cloud Help Desk.
- 🌍 Tidio is more popular in all countries.
Statistics based on 3.6M+ analyzed websites. About this data
TidioType
Customer support technology
Live chat software
About
The Spiceworks Cloud Help Desk is a help desk with basic functionality available for free (ad-supported).
Tidio is a customer service platform that provides live chat, chatbots and a helpdesk system.
It offers real-time chat through a website widget, Lyro AI Agent with a guaranteed minimum 50% resolution rate, a unified inbox for email, chat, and social channels, and ticket routing with advanced filtering and workflow automation.
Headquarters
Austin, Texas, United States
San Francisco, California, United States
Pricing
Free version ✔️ Core Plan, 1-5 seats
Premium $60/seat/year
Free version ✔️ 50 conversations
Starter
(100 conversations) $29/month
(100 conversations) $29/month
Growth
(2K conversations) $59/month
(2K conversations) $59/month
Plus
(5K conversations) $749/month
(5K conversations) $749/month
Lyro AI
(50 conversations) $39/month
(50 conversations) $39/month
Categories
Popularity
Determined by the number of sites using each technology.
The Tidio live chat software is 136 times more popular than Spiceworks Cloud Help Desk.
Total websites
Market share
Customer Support
Popularity by country
Determined by the number of sites detected from each country.
Tidio is more popular than Spiceworks Cloud Help Desk in all countries.
United States
United Kingdom
Australia
India
Canada
France
Italy
Spain
Germany
Netherlands
Awards
- 🥈 Second most popular in India in the Customer Support category.
- 🥈 Second most popular in Canada in the Customer Support category.
- 🥈 Second most popular in Italy in the Customer Support category.
- 🥈 Second most popular in Spain in the Customer Support category.
- 🥈 Second most popular in China in the Customer Support category.
Popularity by domain category
Determined by the number of sites in each category.
Tidio is more popular than Spiceworks Cloud Help Desk in all market segments.
Online Shopping
Business
Marketing/Merchandising
Internet Services
Education/Reference
Fashion/Beauty
Travel
Health
Software/Hardware
Sports
Top sites
Top-ranked sites that use these technologies.
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Dynamics 365 Customer Service🗃️ About This Data
- We evaluate the popularity of technologies based on the number of websites where we detect their usage.
- Technologies without a detectable web footprint, and those we do not track, are not reflected in the calculated market share.
- This report is based on the analysis of 3,604,716 websites.
- Statistics were last calculated on .
- For more details, see our methodology and disclaimer.