🆚 Sprig vs. Userback

Compare technologies based on real-world usage data *

Type

Customer feedback tool
Customer feedback tool

About

Sprig is a product insights platform with session replays, heatmaps, and customer surveys.

Userback is a visual feedback and bug reporting tool for websites designed for product, development, UX, and QA teams.

It captures annotated screenshots, session replays, video recordings and technical metadata such as console logs and browser details, includes customizable feedback surveys and portals, and integrates with tools like Jira, GitHub, Slack, and Trello.

Headquarters

San Francisco, California, United States
Brisbane, Australia

Website

Pricing

Free version ✔️50 replay clips + 100 heatmaps + 25 survey responses + 10 feedback responses per month
Starter$199/month
EnterpriseCustom
Free version ✔️2 projects, 7-day feedback availability
Team
(2 projects)
$9/month
Business
(25 projects)
$19/month
Business Plus
(unlimited projects)
$29/month
Feature Portal add-on$39/month

Categories

Feedback › Rank #60
Feedback › Rank #38
Conversion Optimization › Rank #107
Analytics › Rank #146

Popularity

Determined by the number of sites using each technology.

The Userback feedback tool is 2.7 times more popular than Sprig.
Total websites

Market share

Feedback

Popularity by country

Determined by the number of sites detected from each country.

Userback is more popular in the United States, the Czech Republic, and the United Kingdom, while Sprig is more popular in Turkey and Japan.
United States
Czech Republic
United Kingdom
Netherlands
Canada
Switzerland
Australia
Austria
Germany
France

Awards

Popularity by domain category

Determined by the number of sites in each category.

Userback is more popular among sites focused on business, Internet services, and marketing and merchandising, while Sprig is more commonly used on travel, entertainment, and interactive web applications sites.
Business
Travel
Internet Services
Marketing/Merchandising
Health
Finance/Banking
Blogs/Wiki
Public Information
Recreation/Hobbies
Software/Hardware

Top sites

Top-ranked sites that use these technologies.

Name
Rank
View more ➝
Name
Rank
#6,202
#8,920
#11,541
#13,671
View more ➝

See also

* According to recent studies, many of online reviews are fake.
When making your decision, it is better to rely on data that cannot be falsified.
Our service evaluates the popularity of technologies by the number of websites using them.

Statistics were last calculated on .
For details, see our methodology and disclaimer.